Flash Tutorial Videos will not run - I just get a white screen

Question

Yesterday, I reloaded some stand-along educational tutorials on my computer. These tutorials are .exe files and make use of Adobe Flash. Instead of getting the video tutorials to come up like normal, I only get a blank white screen in the window that comes up. When I right-click on that screen it says, "Movie not loaded..." I checked the version of Adobe flash player installed on my PC and it is 20.0.0.267.

I have completely removed flash from my computer and reinstalled it, I have followed recommended troubleshooting steps, such as disabling hardware acceleration and clearing Adobe cache, etc., but this does not seem to help.

Can someone please assist me?

Thank you.

Kratika Agarwal · Accepted Answer

Please see this thread for current status and future updates:Flash Player 20.0.0.267 - ActiveX Embedding Issue

chadh89007386 · Answer

I performed a clean un-install of Flash Player 20.0.0.267 and installed the prior version of 20.0.0.228. Everything works fine now.

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