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A
Anonymous
June 11, 2010
Question

Flash Upgrade

  • June 11, 2010
  • 2 replies
  • 6250 views

On june 3rd I went to www.golfchannel.com and there was a message on their main page to upgrade Flash...that is when the problems started. Now after a week and many hours of uninstalling, installing and reading forums...I still cannot get any Flash to work on IE 8, like I have done for as many years as this has been available. Now, I downloaded FireFox and downloaded Flash, which was not without problems to do, but is now working, but I hate FireFox for other reasons.

I am very disappointed with Adobe wanting to charge me $39 for something that is their fault, not mine and suppose to be a free program....think about it...Flash was working for years and without me doing anything to my computer, it stopped...then when trying to upgrade, their system fails to properly download with IE. And I noticed there are many forum topics pertaining to Flash Upgrade problems...guess if a million frustrated users pay the $39, someone will get very rich for a problem they cannot provide easy directions to resolve.

I get an error saying IE was unable to dowload from either an Adobe.com or Macromedia.com web site. Yes, I have followed the proper steps, several times to uninstall and install...without even it saying there is a problem...just a page that opens saying if this happens do this or that, which never happens, and then it says to try manually and etc.

First time using Adobe site and not impressed.

Yes, frustrated, but will appreciate and follow steps and verifications suggested by those that are assured they can find and fix problem. Thanks.

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    2 replies

    A
    Anonymous
    June 11, 2010

    I have similar frustrations, though, as stated in the following which I copied from an earlier reply posting to a post from October of '08 (which I now figure no one looks @ being the original was 2 years ago), I can['t even get the Flash Player to download in IE8.

    I don't know about the person who originally posted the request, but here are my

    specifics in not being able to download the Flash Player update.

    -running WIN XP

    -encounter this only with IE8/runs fine with FireFox

    -as per what the Adobe Flash Player Update site states, the security warning "Website wants to install "Adobe DLM"..." popped up. Only if I immediately click on the acceptance button will anything happen other than locking up of IE.

    -what happens is the Notify Microsoft notice  reading, "DrWatson Postmortem Debugger has encountered...' appears, then when clicked upon shall IE freeze up.

    What am I looking to be 32- or 64-bit, & where would I locate the info?

    A
    Anonymous
    June 11, 2010

    Hi nooso, Please start a thread since it gets too confusing trying to solve issues for more than one person on the same thread. Differnet issues, systems etc.

    Thanks,

    eidnolb

    A
    Anonymous
    June 11, 2010

    Hi, Ok, post back your Operating System and whether it is a 64bit or not.

    Thanks,

    eidnolb

    A
    Anonymous
    June 11, 2010

    Operating System is XP Professional, x86 based, which makes it a 32 bit.

    Appreciate you assistance...oops...just noticed another incoming from

    you.Will send this first.

    A
    Anonymous
    June 11, 2010

    Hi, Ok, we got that cleared up:-) Let's take a look at what is actually Installed in your Flash folder files.

    Go to C:\Windows\System32\Macromed\Flash  Right click on the Flash folder and post back all files listed there. The NPSWF files, will need a right click and then click on Properties to obtain the version numbers.

    Using IE, go to Tools, manage add ons (all add ons) and find Shockwave Flash Object..ActiveX Control..and make sure it is Enabled. Also let me know what is listed after Flash10?.ocx. What is in place of the question mark?

    Using FF, look in the plug-ins for SWF and make sure it is Enabled. Also what version number is listed after the SWF?

    Thanks,

    eidnolb

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