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A
Anonymous
July 29, 2011
Question

Flash Videos Not Playing (all I get is a black box) No Fixes Seem to Work

  • July 29, 2011
  • 4 replies
  • 3837 views

On multiple websites, when I go to play a Flash Video, all I get is a black box where the video should play. I get this on several websites, including those of cbsnews.com and the website for the John F. Kennedy Presidential Library, among others.

I have uninstalled Flash and reinstalled it multiple times, turned off acceleration and followed fixes that are listed on the forums, but nothing seems to work.

Can anyone help?

I am using a PC, running Windows XP. The browser doesn't matter as it does not work on any brower, but I use Firefox, and have the latest version installed. I have the latest verison of Flash installed, and have even tried the 11 Beta, and that still does not work.

If there is anyone out there that can help? I have been living with this problem now for many months and can't deal with it anymore.  If there is someone who has great knowledge and would like remote access to my computer, I can do that too. I just want this to work.

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    4 replies

    A
    alphaseeker
    Participant
    December 22, 2011

    I am having the same problem with Flash videos.  I get the audio but no video, just a black box.  It happens on computers running Windows 7 and Vista, no difference.  Both are funning IE9.  There are hundreds of other posts on the web from people having similar issues with Flash on Chrome.

    I haven't seen any responses from Adobe.

    C
    Carl_E__Myers_Jr_
    Participating Frequently
    December 22, 2011

    To assist us in quickly understanding your problem, please follow these guidelines when posting:

    • Specify your operating system (including 32bit or 64bit edition) 
    • Specify your web browser and version (including 32bit or 64bit edition) 
    • Specify your Flash Player version 
    • Give us a brief explanation of the problem, please include any information you feel is important 
    • Please do not use existing topics to append questions that are entirely different from the original topic. When in doubt create a new topic.
    • What have you tried to fix the problem?
    • What is your video adaptor and driver version number?
    F
    Fishpondsjon
    Known Participant
    August 18, 2011

    Try this.

    Go to you a tube channel or BBC website.

    Right click on an embedded video and deselect the hardwear accelerator check box

    Should then work

    Jon

    pwillener
    pwillener
    Legend
    July 30, 2011

    sbibb1 wrote:

    I get this on several websites, including those of cbsnews.com

    I went to that website and tried to view some videos; all of them just show as a black box.

    Does that site offer any support?

    A
    Anonymous
    August 4, 2011

    I contacted both sites and was told I need to have the latest version of FLASH, which I have, but which I think is part of the problem.  I think on older computers the latest version of FLASH is not compatable.  Does anyone know of a workaround for this issue?

    pwillener
    pwillener
    Legend
    August 5, 2011

    The latest Flash Player (10.3.181.34) works fine on Windows XP.  What Service Pack level is it?

    Check your Flash Player version at http://www.adobe.com/software/flash/about/

    A
    Anonymous
    July 29, 2011

    I'm having the same problem - on only one Playdom video game.  The screen is just a black box.  I don't know how to fix it.

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