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Participant
April 2, 2016
Answered

Flash windows are very small

  • April 2, 2016
  • 1 reply
  • 401 views

I recently got a new Dell Inspiron 15-7568 running Windows 10. When using the latest version of Firefox, any text and images in a new window that opens using Adobe Flash are about 25% of the size they should be, rendering them nearly impossible to read, and I can't find any way to increase the size. The problem does not occur when using Microsoft Edge, the Flash windows open as they should in that browser. Any help in figuring out how to fix this problem would be greatly appreciated.

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Correct answer jeromiec83223024

Unfortunately, Firefox hasn't added plugin support for high density displays yet.  It *might* be in Nightly builds at this point, but I'm not totally sure, and there's the stability trade-off.

I'm pretty sure that the support is already in current shipping versions of Flash (or will be shortly), and we're actively collaborating with Mozilla on it.  We don't have clarity on when this support will land on their side yet.  Once support does land, in a future version of Firefox, it should just start working correctly. 

Until then, you can work around this by using pretty much any other major browser.

1 reply

jeromiec83223024
jeromiec83223024Correct answer
Inspiring
April 5, 2016

Unfortunately, Firefox hasn't added plugin support for high density displays yet.  It *might* be in Nightly builds at this point, but I'm not totally sure, and there's the stability trade-off.

I'm pretty sure that the support is already in current shipping versions of Flash (or will be shortly), and we're actively collaborating with Mozilla on it.  We don't have clarity on when this support will land on their side yet.  Once support does land, in a future version of Firefox, it should just start working correctly. 

Until then, you can work around this by using pretty much any other major browser.