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A
AJM1993
Participant
February 29, 2020
Question

flash won't install

  • February 29, 2020
  • 1 reply
  • 167 views

i get as far as this. i have uninstalled as recommended. now there is no flash player at all.

This topic has been closed for replies.

1 reply

_maria_
Community Manager
_maria_Community Manager
Community Manager
March 2, 2020

What Mac OS version is this on?

 

We'll need to view a the FlashPlayerInstallManager.log and install.log files to troubleshoot.  install.log file is a system-wide log file that logs various system information, we only need the portion pertinent to the Flash Player installation.  Please review the FAQ Where do I find the Flash Player installation log on the Mac? and configure your system as metioned to get the pertinent log contents for both the install.log and FlashPlayerInstallManager.log files.

 

Upload both files to Document Cloud or any file sharing service of your choice that doesn't require account log in to access.

 

Post the link to the uploaded files in your reply.

 

Thank you.

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