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J
jhazel3
Participant
July 28, 2011
Answered

Flash wont "register" On XP sp3 using IE7 but works fine on Safari

  • July 28, 2011
  • 1 reply
  • 1358 views

Hi,

I lost flash a while ago on my desktop I do not even remeber how long ago. I just downloaded safari and used that for things that need flash like youtube and such.

I would really like to fix this so it will work with Internet Explorer again however. I have read several  help letters posted  and tried to uninstall and reinstall and reboot many times and look for the killbit all sorts of things but no luck. When I go to control panel and click on the flash icon it says flash is installed for the safari but not for IE the version for safari is 10.3.181.34 when I am doing the install for IE it runs to 53 percent and then fails and says "error failed to register". I have  ran malwarebytes and avg and  ccleaner and avast antivirus thinking it had to be some sort of malware, but no difference.

   If someone would take me by  the hand and tell me step by step what to do to diagnose and fix this I would be estatic. So thanks in advance for any and all help offered.

Jim III

    This topic has been closed for replies.
    Correct answer pwillener

    When I click on the link to the reset_fp10.zip file I go to a 404 page http://www.adobe.com/special/errorpages/404.html I have successfully downloaded the subacl file however and installed it. I will try a google search and see what if find for the reset file. No love I could not find the reset file at all, any ideas?

    Cheers Jim III


    Sorry for that; I forgot that this download link was incorrect; download the file from http://kb2.adobe.com/se/cps/494/cpsid_49419/attachments/reset_fp10.zip

    (I will alert tech writing services to correct that link.)

    1 reply

    pwillener
    pwillener
    Legend
    July 28, 2011

    This is a registry permission problem; the solution is here http://kb2.adobe.com/cps/494/cpsid_49419.html

    It is a bit technical; let us know if you need any help with it.

    J
    jhazel3Author
    Participant
    July 28, 2011

    I will give this a try, I saw this before but did not do it because the "note" says it is in the "uninstaller" so that info led me  astray I will post back on my results. Thanks for the quick help.

    Solution

    Warning! By following the directions below, you will modify the Windows System Registry. A mistake could cause serious system damage, which may require you to reinstall your operating system.

    If you are not comfortable editing the registry, get help from your system administrator or another IT professional.

    If you choose to proceed, first back up your entire hard drive, and create a Windows System Restore Point.

    Adobe Systems cannot be held responsible for damage resulting from your following these instructions.

    Note: The following solution is not required for Flash Player 10 and above. These registry changes were included in the Flash Player uninstaller and can be downloaded here.

    1. Make sure you are logged into a Windows Administrator account. If you are not, you will not be able to use SubInACL.
    2. Download SubInACL from the Microsoft Download Center.
    3. Follow the installation instructions. Make sure you install SubInACL (subinacl.exe) to the directory C:\Program Files\Windows Resource Kits\Tools.
    4. Download the reset_fp10.zip file.
    5. Open the fp10.zip file and extract the reset_fp10.cmd file to the directory C:\Program Files\Windows Resource Kits\Tools\.
      Both this file and SubInACL (subinacl.exe) must be in this directory.
    6. Double-click reset_fp10.cmd. A command window will open, and SubInACL will run.
      Do not use the machine while SubInACL is running.
    7. After SubInACL finishes, you will see a prompt "Press any key to continue".
    8. Install Flash Player from the Flash Player download page.
    9. To confirm that your installation succeeded, visit the About Flash Player page. At the top of the screen, you should see a message that reads "Adobe Flash Player Successfully Installed."
    J
    jhazel3Author
    Participant
    July 28, 2011

    When I click on the link to the reset_fp10.zip file I go to a 404 page http://www.adobe.com/special/errorpages/404.html I have successfully downloaded the subacl file however and installed it. I will try a google search and see what if find for the reset file. No love I could not find the reset file at all, any ideas?

    Cheers Jim III

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