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Aspar7597383
Participating Frequently
December 20, 2006
Pregunta

Flash9b.ocx crash once again

  • December 20, 2006
  • 166 respuestas
  • 39767 visualizaciones
Hi, all

I'd really like to see an official message from Adobe concerning the issue with Flash9b.ocx crashing in IE. Surely they must have received a lot of messages from disgruntled users.

I work for an online newspaper and we have several hundred thousand page impressions every day. And for lots of users our front page causes the Flash player to crash. It's practically impossible to isolate which banner ad(s) that will lead to a crash.

My theory is that there are certain ActionScript commands that are handled in a different manner in the new player, while swfs that contain only animation will work.


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    Este tema ha sido cerrado para respuestas.

    166 respuestas

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    S
    Sito_jj
    Participant
    September 11, 2007
    Having problem with flash9d.ocx too with ie7, when loading or closing page with flash content, with or without error popup, it just crash or freeze ie7, happen too frequent, nearly everytime when viewing pages with flash, how come Adobe??
    9
    94018-0756
    Participant
    September 11, 2007
    Finally, some signs of progress on an issue I have tried without success to resolve for months (IE6&7, flash9b,c&d.ocx)! (BTW, MS has been way more helpful than Adobe, even though they claimed all along it was probably a Flash problem. Lots of personal support from knowledgeable people in India vs. very infrequent e-mail-only Adobe contact.)

    Since I have “limited” memory (512MB), my machine is probably a good test of the beta, although 2live4’s posting isn’t encouraging. As soon as I have a chance, I’ll uninstall / install and report back.

    In the meantime, as an Old engineer who first programmed an IBM 360 in 1970, I find the concept of “workaround” still applies to SW. In this case, I open all sites that I know use Flash in a separate IE7 process. (NOT just a separate window: make sure you start a new copy of iexplore.exe, verifiable in Task Master.) That way, when (not IF, so far) IE7 crashes, you minimize your losses.
    B
    boostm3
    Participating Frequently
    September 11, 2007
    But, I think most of us have found that, with IE7, its only or mostly when we have several tabs open within a single IE7 instance where we have the problems.. IF you instantiate a new IE7 each time you open a tab, I dont think youll run into the problem. At least, alot of us havent.
    B
    boostm3
    Participating Frequently
    September 9, 2007
    OK.. finally, I had the first occurance of a crash with the new beta. I had several tabs open, including a couple of weather videos. I then had gone out for a few hours, and when I came back, there appeared the notice about the IE explorer 7 had experienced a fatal error, and did I want to send the report off to MS, etc.. ITS the same error I used to get Regularly on the older flash version prior to the beta.. As I said, this was the first occurance with the beta.
    2
    2live4
    Participating Frequently
    September 9, 2007
    Hello, I'm not really testing but I installed the beta, and it seems to have a small effect. IE7 and Flash still cause crashes, but maybe 10 % less than before.
    It seems that people need a lot of memory to have no crashes. We have 750 something here.
    I hope you guys (or the guys at MS) will find a fix soon.
    B
    boostm3
    Participating Frequently
    September 5, 2007
    Bentley, for some reason after i installed your beta, IE 7 which used to crash at least daily, has not crashed once... I have 1 mb ram and routinely operate an IE7session with over a dozen tabs opened in it, some of which use the Flash ocx player. So despite the ongoing problems some are having, Im ecstatic!
    A
    Anonymous
    September 6, 2007
    Well that does confirm that we are making some progress. I'd say the current public beta has solved maybe 70% of the crashing problems. It's the other 30% I'm worried about.

    If you're testing with Flash Player 9.0.60.184, and still crashing, private message me your email address.
    A
    Anonymous
    September 5, 2007
    Badger Phil, nothing new that I can discuss publicly. PM me your email address and I'll contact you with a testing proposal.
    A
    Anonymous
    September 4, 2007
    jpw, can you mail me any more detail about that exception (bewolfe@*d*b*.com)

    Bentley
    A
    Anonymous
    September 5, 2007
    Anything new? Still have crashes all the time and with no warning whether I have many tabs open at once or just one it doesn't matter.
    J
    jpwrunyan
    Participating Frequently
    September 4, 2007
    I know now that these OCX/add-on errors are definately being caused by different things by different browsers so let me preface this post by saying, this applies to MSIE 6 add-on errors (not 7!!).

    Although I don't have details yet, we have 100% confirmed with Microsoft that IE 6 contains an unhandled error (particularly when opening new windows) that, if when the browser content contains the Flash Player 9 (and up) ActiveX control, can cause the add-on error. This also is regardless of what the Flash Player's .swf content is doing. So for this particular problem, it looks like a hotfix for the MSIE 6 browser is necessary. Still, if Adobe gets back to us with some sort of work-around--which seems impossible--I will try to post it.

    I hope that this at least saves people from running around in circles as much as I have the past 2 months.
    B
    boostm3
    Participating Frequently
    August 31, 2007
    Whew, thanks for clarifying. BTW, for me, this beta has practically completely solved the crashing issues I used to experience with many tabs open. Since I installed it, Ive had only one inexplicable crash, but I cant even pin it 100% on the flash player.. No banners or warnings.. What happend is that my IE7 session, with several open tabs, simply closed without a trace.. No msg about sending a report to microsoft like I used to get.. Just a silent termination of the IE7 session. Thats the only aberrant behavior Ive seen since I installed it.. So Im very happy with it.. I realize others have been experiencing little improvement, which will make it even harder to debug, perhaps.. But for me, its been great.
    A
    Anonymous
    August 31, 2007
    No, no update. That was just me being a lazy typist. Sorry about that. 'r60' is a more generic term for the same release.
    R
    RedLichite
    Participating Frequently
    August 31, 2007
    The website says the beta version was released on August 21.
    Bentley, as boostm3 asked, has this been updated from 9.0.60.184?
    Please let us know.
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