Skip to main content
B
brandonk6448574
Participant
July 24, 2017
Answered

Flashplayer already installed, but disabled. Chrome

  • July 24, 2017
  • 2 replies
  • 3874 views
  • OS:   Sierra 10.12.4
  • Google Chrome: 59.0.3071.115 (Official Build) (64-bit)
  • Flash Player Version 26.0.0.137

  • A direct link to a web page that demonstrates the problem get.adobe.com/flashplayer

Followed instructions at Enable Flash Player for Google Chrome , did not fix.

Followed instructions at Adobe Flash isn't working - Google Chrome Help , didn't work

Uninstalled and reinstalled flashplayer, didn't work.

Any help would be appreciated.

    This topic has been closed for replies.
    Correct answer jeromiec83223024

    These days, its usually Chrome's click-to-play causing these symptoms, but it sounds like that's not the case for you. 

    Anything that might prevent JavaScript from working as written (extensions like ad-blockers, anti-tracking/anti-scripting plugins, etc.) can be a source of similar grief.

    Flash Player is a built in component of Chrome, and occasionally the binary just gets damaged, either through disk corruption or a failed patch update.  If you sign into Chrome with your Google account, they sync everything important (bookmarks, history, etc.) to their servers.  Simply uninstalling and reinstalling Chrome (and then, following the directions above to disable Chrome's new Click to Play behavior again) is probably enough to get you going again, and is relatively painless.

    Chrome does take a few minutes to download Flash Player after a fresh installation these days, so reinstall, then give it 10-15 minutes to do it's thing.

    If you're still stuck after that, go to chrome://flags and search for Prefer HTML5 over Flash.  Set it to Disable, and see if that helps.  If not, let us know.

    2 replies

    jeromiec83223024
    jeromiec83223024Correct answer
    Inspiring
    July 24, 2017

    These days, its usually Chrome's click-to-play causing these symptoms, but it sounds like that's not the case for you. 

    Anything that might prevent JavaScript from working as written (extensions like ad-blockers, anti-tracking/anti-scripting plugins, etc.) can be a source of similar grief.

    Flash Player is a built in component of Chrome, and occasionally the binary just gets damaged, either through disk corruption or a failed patch update.  If you sign into Chrome with your Google account, they sync everything important (bookmarks, history, etc.) to their servers.  Simply uninstalling and reinstalling Chrome (and then, following the directions above to disable Chrome's new Click to Play behavior again) is probably enough to get you going again, and is relatively painless.

    Chrome does take a few minutes to download Flash Player after a fresh installation these days, so reinstall, then give it 10-15 minutes to do it's thing.

    If you're still stuck after that, go to chrome://flags and search for Prefer HTML5 over Flash.  Set it to Disable, and see if that helps.  If not, let us know.

    B
    brandonk6448574Author
    Participant
    July 25, 2017

    thank you both for your help, the site I was having issues with was archive.org.   Jeromiec, once disabling the prefer HTML5 over Flash, the problem was corrected. Thank you so much!!!!

    B
    brandonk6448574Author
    Participant
    July 24, 2017

    Also contacted Google Chrome Help  for help and they instructed me to contact Adobe

      _maria_
      Community Manager
      _maria_Community Manager
      Community Manager
      July 24, 2017

      Please provide the link to the site that is not working.


      Chrome has set Flash as click-to-play, meaning Flash is disabled by default and the user has to enable it.  Not sure why someone directed you back here as this is Google functionality (they control how their browser functions), not Adobe functionality.  It's also quite possible the content developer, of the site you are attempting to view, has not updated their site to handle the new click-to-play functionality being implemented by all browser vendors.

      The following Google resources may be of assistance:

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices