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July 21, 2016
Question

FlashPlayer causes my online trading platform to lose its internet connection momentarily when it (flashplayer) automatically comes on in the middle of the night.

  • July 21, 2016
  • 2 replies
  • 499 views

i have windows 7

i use firefox 47.0.1, but not for my trading platform

flashplayer version 22.0.0.209

    This topic has been closed for replies.

    2 replies

    _maria_
    Legend
    July 21, 2016

    Also, what time is the Background Update Service configured to run?

    - Go to Control Panel > All Control Panel Items > Administrative Tools > Task Scheduler > Task Scheduler Library > Adobe Flash Player Updater

    - Double-click Adobe Flash Player Updater to open it

    - Go to the Triggers tab

    - look for the Details for the 'Daily' trigger.

    July 24, 2016

    it is not configured to run at all.

    • * *

    chris.campbell
    Legend
    July 25, 2016

    Can you explain the original problem?  How have you determined that Flash is causing this network issue?  How is Flash coming on in the middle of the night?

    _maria_
    Legend
    July 21, 2016

    Hi,

    What trading platform do you use?  Based on your comment, I'm assuming this is a non-browser app.

    How long is the internet connection down for when this happens?

    I'd like to review the FlashInstall.log file, saved at:

    32 Bit Windows:

    • C:\Windows\system32\Macromed\Flash\FlashInstall.log

    64 Bit Windows:

    • C:\Windows\system32\Macromed\Flash\FlashInstall.log
    • C:\Windows\syswow64\Macromed\Flash\FlashInstall.log

    Upload the files to cloud.acrobat.com/send using the instructions at How to share a document and post the link to the uploaded file(s) in your reply.

    Thank you.

    --

    Maria