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srazy
Participant
April 2, 2017
Answered

flashplayer doesnt load videos proper on latest firefox

  • April 2, 2017
  • 3 replies
  • 1311 views

With flashplayer installed whenever my mouse  enter the video window on some sites it makes the video look choppy or it produce a strange behavior like the video will get a black screen as long as the cursor is there, as soon as the mouse is out of the video   picture will show up again normal, you cant interact with the video window in any way.

To give an example i visited the adult site nuvid and in there  every video will look choppy, on xhamster the video will reduce  its window size while being unable to use video menu.

I know flashplayer is the cause because i unistalled it and ran Firefox without it and the videos loaded fine. Now i dont know if this is an interaction that goes wrong between  the latest FF update and flash because i recall those videos  used to ran fine until the last FF update.

Also as a side note you cant  use the web installer (1.1 mb) with the latest  Firefox you will get a permanent program stopped running, i had to  download the standalone installer (19mb) to be able to reinstall.

Please dont post to give me generic responses with useless links or suggest me i disable things on my computer when  everything runs fine on my end.

Am using Win7 x64, Firefox x64 52.0.2 and that latest flashplayer.

This topic has been closed for replies.
Correct answer srazy

Issue has been solved with the latest  update to FF 53.

3 replies

srazy
srazyAuthorCorrect answer
Participant
April 21, 2017

Issue has been solved with the latest  update to FF 53.

srazy
srazyAuthor
Participant
April 11, 2017

I already have the standalone client so i can  install/uninstall at will, why would i go to all that trouble now just to send you files that would require me to again unsitall flash just so i can produce the crashlogs and my real issue is on the OP anyway.

_maria_
Legend
April 11, 2017

You don't have to install/uninstall anything.  The files are already there.

<edit>

running the installer to obtain the screenshot also wouldn't require you to uninstall anything...if the Firefox stops the installation before it even begins, then your current installation wouldn't be impacted.

_maria_
Legend
April 11, 2017

Regarding the video playback issue:  you've also posted this issue to Re: *PLEASE HELP* Videos randomly go grey in colour and frame sizes change  and someone is already helping you there.


Regarding the installation issue with the online installer:  I am unable to reproduce.  Using Windows 7 Enterprise x64 and Firefox 52.0.2 x64, the online installer is working as expected.  Please post a screenshot of the error you are observing and provide the following log files:

  • FlashInstall.log files saved at C:\Windows\system32\Macromed\Flash\ and C:\Windows\syswow64\Macromed\Flash\
  • Adobe_ADM.log saved at C:\Users\<YourUserID>\AppData\Local\Temp\Adobe_ADMLogs

Upload all 3 log files to cloud.acrobat.com/send using the instructions at How to share a document and post the link to the uploaded files in your reply.