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redhead5839
Participant
May 22, 2016
Respondido

Flashplayer download

  • May 22, 2016
  • 2 respostas
  • 750 Visualizações

I am having a problem downloading the new version of Flashplayer. I am getting a "application initialization error" (screen shot attached). Then, when I hit the Finish link at the bottom of the error window, it brings me back to another Flashplayer download page and it is a continuous loop.

Can someone please help? I am running Windows 10.

    Este tópico foi fechado para respostas.
    Melhor resposta por _maria_

    Hi,

    As Kratika mentions, Microsoft embeds Flash Player in Windows 10 for IE and Edge and all updates are distributed by Microsoft via Windows Update.  However, if you're downloading the installer for a different browser, I'll need to get some log files from you to investigate further. 

    If you are using IE or Edge, go to Windows Update to update Flash Player to the latest version, 21.0.0.242.

    If you're using a different browser, please review the FAQ Where do I find the Flash Player installation log on Windows? and upload all files listed, FlashInstall.log, Adobe_ADM.log and Adobe_GDE.log to cloud.acrobat.com/send using the instructions at How to share a document. Post the link to the uploaded files in your reply.

    --

    Maria

    2 Respostas

    _maria_
    Community Manager
    _maria_Community ManagerResposta
    Community Manager
    May 23, 2016

    Hi,

    As Kratika mentions, Microsoft embeds Flash Player in Windows 10 for IE and Edge and all updates are distributed by Microsoft via Windows Update.  However, if you're downloading the installer for a different browser, I'll need to get some log files from you to investigate further. 

    If you are using IE or Edge, go to Windows Update to update Flash Player to the latest version, 21.0.0.242.

    If you're using a different browser, please review the FAQ Where do I find the Flash Player installation log on Windows? and upload all files listed, FlashInstall.log, Adobe_ADM.log and Adobe_GDE.log to cloud.acrobat.com/send using the instructions at How to share a document. Post the link to the uploaded files in your reply.

    --

    Maria

    Community Manager
    May 23, 2016

    Hi,

    Below links might be helpful:

    Flash Player issues on Windows 8

    Flash Player Help

    FP in windows 10 comes embedded in IE11/Edge, so update your windows.

    redhead5839
    Participant
    May 23, 2016

    Thank you Kratika and you too, M_Vargas, for that great information. I'm going to get off of Firefox and go back to IE 11 (which I had no problem with and update everything.

    Thank you all for your time and information and have a great rest of the week.