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Participant
November 2, 2014
Answered

FlashPlayer downloading problem

  • November 2, 2014
  • 2 replies
  • 995 views

I have tried three times to update my Flashplayer, but each time I try downloading I only get through the first two steps. The third step presents me with an opportunity to also install another program, relating to Photoshop and one other program, at a cost of $9.99 per month, which I do not need and want to decline. But there is no "No thank you" or other decline button. And try as I have (three times), there is no concluding page that confirms the download was (or was not) successful.

My Macbook Pro has OS 10.6.8 and the browser I use most is Safari 5.1.10. I also have Firefox and Google Chrome.

I just checked my Mac and am told by it that all my software is up-to-date.

Yet when I try to view a YouTube file, and other files requiring FlashPlayer, I keep getting advised I need to update FP.

How do I decline the Photoshop/etc.offer and pass ahead onto Step 3, Download?

Many thanks.

RBM

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2 replies

pwillener
pwillenerCorrect answer
Legend
November 3, 2014
November 3, 2014

great stuff Pat! done , dusted, working

THANKYOU

November 2, 2014

thanks for putting it so succinctly, I'm waiting patiently for someone to reply to you with an answer. I am having the same problem, same Os , same safari version.

(Gmail recently tells me this version of safari is no longer supported,however it is , in that i have no problem with getting emails. That notification coincided with this update of flash player )

. I updated flash player because of the sudden notifications from you tube and face book videos that i needed an update. it worked briefly- then not

i have uninstalled it once and reinstalled it , that worked for that one time and now is back to not working again

i have been trying to sort this out with limited knowledge of this stuff, made sure java script is enabled etc, can't find a problem with safari even though gmail thinks so, meanwhile frequent notifications that i need to update flash player when i thought I'd already done that, twice.

thanks for any advice  in advance

Ab