Skip to main content
adasil
Participant
Nov 19, 2013 1:54 AM UTC
Answered

Flashplayer install won't accept username/password

Trying to install Flashplayer on my MAC.  The Adobe site recognizes my username (email) and password.  But when it comes time to install Flashplayer and it asks for username/password, the box just vibrates.  Why does username/password work on the site but won't accept this for the actual install?

This topic is closed to new replies. Start a new post to keep the conversation going.
Nikhil R Gupta
Nikhil R GuptaCorrect answer
Legend
Sep 28, 2014 1:16 PM UTC

Hi adasil,

If you are getting the password window like the screen mentioned below then this is the Username and password for your MAC machine not Adobe. Also as stated by PAT, Flash player do not need any Adobe ID or Password.

If the user Name and Password are not working then you should contact MAC.

Thanks,

Nikhil Gupta.

View reply

15 replies

princesspattypie
Participant
Dec 22, 2014 10:31 PM UTC

I just tried main password for MAC too and it worked YAAAAAAAAAAAY!!

Translate
Nikhil R Gupta
Nikhil R Gupta
Legend
Dec 23, 2014 4:43 AM UTC

Hi,

Glad to know that everything worked fine.

Regards,

Nikhil Gupta.

Translate
frustrated flash player
frustrated flash player
Participant
Mar 27, 2015 6:31 PM UTC

Nikhil,

THANK You. Great Help. I have been trying to upgrade the Adobe Flash Player including  using  the Adobe chat forum. This has been an ongoing problem for months.. In each case the download did not recognize my password which I had created for Adobe. YOU solved my problem.It was the computer password.

THANKS

Irene

Translate
Anonymous
Dec 21, 2014 2:56 PM UTC

I have a user name and password and it will not accept anything

Translate
Nikhil R Gupta
Nikhil R Gupta
Legend
Dec 22, 2014 6:43 AM UTC

Hi ed wyatt,

If it is not accepting the user name and password of your system, then you should contact MAC once as it is the user name and password for MAC.

Regards,

Nikhil Gupta

Translate
Nikhil R Gupta
Nikhil R GuptaCorrect answer
Legend
Sep 28, 2014 1:16 PM UTC

Hi adasil,

If you are getting the password window like the screen mentioned below then this is the Username and password for your MAC machine not Adobe. Also as stated by PAT, Flash player do not need any Adobe ID or Password.

If the user Name and Password are not working then you should contact MAC.

Thanks,

Nikhil Gupta.

Translate
    princesspattypie
    Participant
    Dec 22, 2014 10:03 AM UTC

    I have spent HOURS on this, never thought of trying my MAC username and password. Going to try it now, please God it will work

    Translate
    Anonymous
    Dec 22, 2014 11:06 AM UTC

    I just tried main password for MAC and it worked. Thanks for your help

    Translate
    pwillener
    pwillener
    Legend
    Nov 19, 2013 4:48 AM UTC

    You don't need a userid/password to download the free Flash Player.

    However, you will need your system's Administrator password to install it.

    [topic moved to Flash Player forum]

    Translate
    Anonymous
    Sep 27, 2014 1:19 AM UTC

    No help

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices