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Answered

Flashplayer install won't accept username/password

Forum|Forum|12 years ago
November 19, 2013
4 replies
18870 views

Trying to install Flashplayer on my MAC. The Adobe site recognizes my username (email) and password. But when it comes time to install Flashplayer and it asks for username/password, the box just vibrates. Why does username/password work on the site but won't accept this for the actual install?

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Correct answer Nikhil R Gupta

Hi adasil,

If you are getting the password window like the screen mentioned below then this is the Username and password for your MAC machine not Adobe. Also as stated by PAT, Flash player do not need any Adobe ID or Password.

If the user Name and Password are not working then you should contact MAC.

Thanks,

Nikhil Gupta.

P

princesspattypie

Participant

I just tried main password for MAC too and it worked YAAAAAAAAAAAY!!

Nikhil R Gupta

Legend

Hi,

Glad to know that everything worked fine.

Regards,

Nikhil Gupta.

frustrated flash player

Participant

Nikhil,

THANK You. Great Help. I have been trying to upgrade the Adobe Flash Player including using the Adobe chat forum. This has been an ongoing problem for months.. In each case the download did not recognize my password which I had created for Adobe. YOU solved my problem.It was the computer password.

THANKS

Irene

A

Anonymous

I have a user name and password and it will not accept anything

Nikhil R Gupta

Legend

Hi ed wyatt,

If it is not accepting the user name and password of your system, then you should contact MAC once as it is the user name and password for MAC.

Regards,

Nikhil Gupta

Nikhil R GuptaCorrect answer

Legend

Hi adasil,

If you are getting the password window like the screen mentioned below then this is the Username and password for your MAC machine not Adobe. Also as stated by PAT, Flash player do not need any Adobe ID or Password.

If the user Name and Password are not working then you should contact MAC.

Thanks,

Nikhil Gupta.

P

princesspattypie

Participant

I have spent HOURS on this, never thought of trying my MAC username and password. Going to try it now, please God it will work

A

Anonymous

I just tried main password for MAC and it worked. Thanks for your help

pwillener

Legend

You don't need a userid/password to download the free Flash Player.

However, you will need your system's Administrator password to install it.

[topic moved to Flash Player forum]

A

Anonymous

No help

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