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October 4, 2016
Question

Flashplayer linked virus, malware

  • October 4, 2016
  • 1 reply
  • 171 views

I have something like a virus in my MacBook air,  (Siera 10/12) that keeps insisting I download a new Flashplayer. I downloaded a new Flashplayer via Adobe, but I'm still getting the messages.

I've installed a new McAfee package, Malwarebytes, Apple security, but no fix.

The bad software inserts new ads onto webpages, prevents me from closing tabs or going back to prior pages, and gradually slows down the pages. I've found it on Chrome and Safari. It also keep asking if I want to close down particular pages, and sends me little threatening notes.

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1 reply

_maria_
Legend
October 4, 2016

Thanks for reporting this.  I've forwarded it to our fraud department.  Unfortunately, it does appear that your system is infected with something (virus, malware, adware, etc).  Unfortunately, it's beyond the scope of these forums, and my expertise to assist in fixing your computer.  I recommend going to your favorite/respected IT specialist, or Apple Genius store for assistance in fixing your system.