Skip to main content
drewaydelott
drewaydelott
Participant
October 29, 2014
Question

flashplayer.log Warning codes 1474 and 1475

  • October 29, 2014
  • 1 reply
  • 2355 views

Hello,

I am using an internal server to push updates to our flash player in a test environment. I have the current version of 15.0.0.189 installed on my client machines, and the same version on my internal server. I am attempting to verify functionality by examining the flashupdate.log file. It seems that everything is working, however i have 2 [warning] codes in my log and I was hoping i could get some assistance in figuring out what they are.

My system info is this:

Client system: Windows 7 Professional 32bit

Client Flash Version: 15.0.0.189

Server System: Windows Server 2012

Server Flash Version: 15.0.0.189

Server File Structure:

An excerpt of my log follows. Obviously the myflashupdate.server is a placeholder for my actual server.

<-----BEGIN LOG---->

2014-10-28+15-46-0.198 [info] 1628 myflashupdate.server

2014-10-28+15-46-0.198 [info] 1629 myflashupdate.servero

2014-10-28+15-46-0.198 [info] 1614

2014-10-28+15-46-0.198 [info] 1615

2014-10-28+15-46-0.214 [info] 1618

2014-10-28+15-46-0.214 [info] 1619 1063

2014-10-28+15-46-0.245 [info] 1628 myflashupdate.server

2014-10-28+15-46-0.245 [info] 1629 myflashupdate.server

2014-10-28+15-46-0.245 [info] 1614

2014-10-28+15-46-0.261 [info] 1615

2014-10-28+15-46-0.261 [info] 1618

2014-10-28+15-46-0.261 [info] 1604

2014-10-28+15-46-0.261 [info] 1608

2014-10-28+15-46-0.276 [info] 1631 /pub/flashplayer/update/current/sau/currentmajor.xml

2014-10-28+15-46-0.354 [warning] 1474 12044

2014-10-28+15-46-0.354 [warning] 1475

2014-10-28+15-46-0.354 [info] 1432

2014-10-28+15-46-0.370 [info] 1612

2014-10-28+15-46-0.370 [info] 1620

2014-10-28+16-46-0.180 [info] 1628 myflashupdate.server

2014-10-28+16-46-0.180 [info] 1629 myflashupdate.server

<----END LOG---->

Does this log mean my updates are working correctly (Aside from trying to pull the same version as the one installed)?

What are the 2 Warning codes?

Thanks you for any and all replies!

This topic has been closed for replies.

1 reply

_maria_
_maria_
Legend
October 29, 2014

hello,

Error 1474 means the call to /pub/flashplayer/update/current/sau/currentmajor.xml has failed, and 1475 means could not retrieve currentmajor.xml.  This indicates that you do not have the curerntmajor.xml file in your directory structure.  This is a new file introduced a few releases ago and must exist at the /sau level.  I can't determine based on your screenshot if the file is present or not.  If not, please download the latest Background Update Resources package from the Adobe Flash Player Distribution | Adobe page and deploy that to your server.

If your version XML files have version 15.0.0.189 in them the Background Update Service will not try to pull down the version posted to the server.  It'll determine that the version available is the same as the version installed and terminate the process.

--

Maria

drewaydelott
drewaydelottAuthor
Participant
October 29, 2014

Thanks for your reply!

I didn't notice somehow that the folders were only listed in my screenshot. the currentmajor.xml is in the sau directory as showcased by the screenshot below. the contents are:

     \sau\currentmajor.xml


<version>

      <Player major="15" majorBeta="15" />
</version>

\sau\15\xml\version.xml


<?xml version="1.0" ?>

<version>

     <ActiveX major="15" minor="0" buildMajor="0" buildMinor="189" />

     <Plugin major="15" minor="0" buildMajor="0" buildMinor="189" />

     <MacPlugin major="15" minor="0" buildMajor="0" buildMinor="189" />

     <SAUConfig checkFrequency="1" />

</version>


Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices