Participating Frequently

Pregunta

Flashplayer won't install on Windows XP running IE8

Forum|Forum|16 years ago
December 16, 2009
3 respuestas
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I have tried to download flashplayer and it fails. I have followed the steps for trouble shooting on Adobe but no luck. I have PC Defender (F-Secure) as my antivirus and firewall. Any suggestions?

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J

jannpann

Participating Frequently

i had the same problem

A

Anonymous

For jannpann, it would be more helpful if you could open a thread in your name. And list your operating system and what browser you are using. Also a brief description of what problem you are having.

Thank you.

A

Anonymous

Yes, there were four

Flash10d.ocx

Flash Utility 10d

install

uninstall_activeX

and that's it

am I done? if so, thank you so very much for your help, especially helping a rookie like me.

A

Anonymous

You know I still have

Flash object 9.0.124.0 in my add-ons

A

Anonymous

Hi, you didn't mention if you uninstalled the previous version first, but following is the link to do that.

http://kb2.adobe.com/cps/141/tn_14157.html Read over and follow the instructions carefully and be sure to Reboot TWICE after

the uninstaller is finished. This you will SAVE to your desktop.

Then this link that follows is to Install Adobe Flash Player. This is a direct downloand and install. You may want to read

the instructions first. There is on the opening page a Google Toolbar with a check mark and will be installed with the Flash

Player. Uncheck the box if you do not want it. Reboot Once after the install is completed.

http://get.adobe.com/flashplayer/

After the install is finished, go to this test site to have Adobe confirm the install & version #

http://kb2.adobe.com/cps/155/tn_15507.html

Then you can check any website and see if the sites are working as they should be.

Hope this works for you.

L

lilace3Autor

Participating Frequently

I tried what you said but got a message in DLM that said "failed to register". Still has not installed. I am running adobe reader 9.

A

Anonymous

Hi, what of Adobe do you have listed in Add/Remove? If DLM is there remove it. Whether you had a successful Uninstall

I don't know. If you did, then Flash Player 10 ActiveX will not be listed in Add/Remove.

When you tried to Install (if the above was successful) which version of FP?

Are you running as Administrator? From what I understand of IE8, this is necessary.

Any anti-virus running in realtime(running in the background) and sometimes a firewall will prevent an Uninstall/Install.

What firewall are you using?

Also go to Tools>Manage add ons and look for Shockwave Flash Object, it must be there and Enabled.

These are just a few things that may cause problems with an Uninstall and Install.

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