Followed all steps to install Flash Player but still not permitted

Question

I keep getting this every time I try:No troubleshooting or help and support helps at all!

_maria_ · Answer

I'm not familiar with that screen and will forward this to the online installer team for assistance.

What OS X version is this on?

The online installer log files may also provide some assistance as to what is causing the failure. Please see the FAQ Where do I find the Flash Player installation log on the Macintosh? and upload the Adobe_ADM.log and Adobe_GDE.log files to cloud.acrobat.com/send using the instructions at How to share a document and post the link to the uploaded files in your reply.

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