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abbeh1326178
Participant
February 27, 2019
Question

Following steps but get message that Flash is not installed

  • February 27, 2019
  • 1 reply
  • 260 views

I've followed all the steps but when I check that Flash is installed I get the following message:

I've double checked everything and can't work out why it isn't installed/enabled.

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    1 reply

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    February 27, 2019

    While on the page you want to view Flash content on, go to Safari > Preferences > Websites > Flash Player

    Make sure the site URL is listed and the Flash status is On:

    If the status is Off, change it to On or Ask.  Exit out of Safari Preferences and refresh the browser tab/window.


    If the status is set to On, Flash content will display

    If the status is set to Ask, when the page is refreshed, Safari will prompt you to trust the site:

    Selecting Trust changes the Flash status to On in Safari Preferences and Flash content displays.

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