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Participant
Aug 8, 2017 12:46 AM UTC
Question

For the last 2 weeks, when I turn my computer on, I get the following message : Adobe Flash Player Feedback Service 26.0 d0 has encountered a problem and needs to close. We are sorry for the inconvenience.

For the last 2 weeks, when I turn on my desktop computer, I get the following message : Adobe Flash Player Service 26.0 d0 has encountered a problem and needs to close. We are sorry for the inconvenience. I send an error report to Microsoft but they do not seem to do anything "even though I have sent several error reports. If I click on "don`t send", the screen disappears and my computer runs normally. I only see the screen again if I shut my computer off and turn it on again!!!

I have been told that there is no phone support for Adobe Flash Player so I am asking you to help me instead!!!

For your information, I have the following on my computer :

Active X Version : 26.0.0.137

NPAPI Plug-in Version : 26.0.0.137

PPAPI Plug-in Version : 26.0.0.137

Please help me so that I do not get the screen any more when I turn my computer on. P.S. - it appears about 2-3 minutes after I turn my computer on!!!

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    3 replies

    jeromiec83223024
    Inspiring
    Aug 8, 2017 5:51 PM UTC

    What's the operating system and version that we're talking about?

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    ridhij4208356012135538
    Adobe Employee
    Adobe Employee
    Aug 8, 2017 3:47 AM UTC

    Hi,

    Are you being redirected to any particular URL when you see the error message. Have you ever installed Flash Player beta builds on your machine? Please post a screenshot of the issue you are seeing.

    Thanks!

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    Szalam
    Community Expert
    Community Expert
    Aug 8, 2017 1:08 AM UTC

    Moving from the Connect forum to the Flash Player forum.

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