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Pango705
Participant
November 13, 2010
Question

Game site not working after Flash Update

  • November 13, 2010
  • 1 reply
  • 1162 views

For the last week or so I have been unable to access a game site I like to waste time on.  All I get now is a big black box where the game used to play.  Here's one of the specific games on that site:  http://www.shockwave.com/gamelanding/bubbletown.jsp

The only thing that has changed is that I updated the Flash player on this particular computer.  I can access the game just fine on my laptop (Vista)  and my netbook (XP), neither of which got the Flash 10.1.102.64 update so I'm assuming the update is the issue.  The really strange thing is that I could still access Flash content from any number of other sites just fine after the update.

I tried uninstalling Flash (with the Flash uninstaller) and reinstalling version 10.1.85.3.  I even tried doing the uninstall and the install in safe mode in case something else was interfering with the install.  Now even with the new version removed and the old version re-installed the game still will not play.  The Flash test site confirms I am back to the old version and all the other Flash sites I tried work just fine.  I wasted most of an afternoon tinkering with this.  I'm baffled!  Did something get changed in the registry during install that wasn't set back in the uninstall?

Oh, I also made sure hardware acceleration was turned off.  No dice there either.

The system in question is using Win XP Pro (32 bit).  The problem is the same whether I use IE, Firefox, Safari or Chrome.  Also, although the website implies this is a shockwave game it turns out it is Flash according to game properties.

Updates!!...more trouble than they are worth!!   😞

I suppose it's time to call in the experts.  Any help would be appreciated.

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    1 reply

    pwillener
    pwillener
    Legend
    November 13, 2010

    What I would try in your situation is to update the device drivers for your graphics/video/display adapter.

    Sorry, no other ideas.

    P
    Pango705Author
    Participant
    November 13, 2010

    Thanks for the input.  I checked the Intel site and I already have the newest (or should I say the last) driver version that was available for the 82865G graphics controller.    (Go ahead..here's your chance to tell me I need to upgrade the whole computer and not just a driver..;-)....I know it's getting to be an obsolete machine but it still serves pretty much all of my needs).

    There isn't any other graphics card in the old girl. I'm not sure if there is anything else driver-wise I should be looking to update.

    pwillener
    pwillener
    Legend
    November 14, 2010

    Do you have any security software (firewall, antivirus, antispyware) that could interfere with the site?

    Do all games on that site behave that way?

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