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Katy2003
Katy2003
Participant
March 28, 2016
Question

Get Adobe Flash

  • March 28, 2016
  • 2 replies
  • 881 views

I have a game called "Animal Jam", and it runs on Adobe Flash, which I DO have. Every time I try and log in, it brings up a black screen with a tiny little rectangle in the middle saying " Get Adobe Flash Player". I have Adobe Flash already, ActiveX Filtering is off, AND I have the newest version of Flash Player. ( I have windows 8.1) I have tried EVERYTHING to get it to work, and I'm about to throw my laptop out the window I'm so frustrated!!!!!!!!!

Get Adobe Flash player

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    2 replies

    _maria_
    _maria_
    Legend
    March 28, 2016

    Hi,


    In addition to ensuring ActiveX Filtering is disabled, please ensure Flash Player is enabled.  See Enable Flash Player for Internet Explorer.

    Have you been able to play this game using IE on Windows 8.1 in the past?  If so, what may have changed (e.g. updates installed) on your system since it last worked?

    --

    Maria

    Katy2003
    Katy2003Author
    Participant
    March 28, 2016

    It was enabled when I checked it. Thanks for trying to help tho

    K
    Kratika Agarwal
    Participating Frequently
    March 28, 2016

    Hi,

    Please check from below link if FP is installed

    Flash Player Help

    Katy2003
    Katy2003Author
    Participant
    March 28, 2016

    It said Adobe Flash is either not installed or not enabled, and I went to my Programs & Features list and it has Adobe Flash on there, and it is enabled

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