Getting need updating messages, but 22 will not install

Forum|Forum|10 years ago
June 18, 2016
2 replies
233 views

I have a screen shot of the log, uninstalled 21 and installed 22, but fails repeatedly

This topic has been closed for replies.

C

canteloupe1020Author

Participant

OS 10.11.5

Safari 9.1.1

Flash Player 21 works, but gives "Your Flash Player Isn't Up To Date"

Installing 22 goes directly into an uninstall, then I can download 22, and it begins to install, but quits suddenly. I have the install log for the process I went through in a file, and had seen a video explaining there was another file needed to be sent to support, but can't get back to the video to make sure I find the right file.

jeromiec83223024

Inspiring

I'm pretty sure that this is the article you're looking for:

Where do I find the Flash Player installation log on the Macintosh?

Once you've posted the installation logs, there are links to an alternate set of installers at the bottom of this article that will hopefully get you going.

https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html

K

Kratika Agarwal

Participating Frequently

Hi,

In order to provide help as quickly as possible, please put the following information into your post:

Your operating system & version
Your web browser(s) & version
Your Flash Player version
Explain your problem in step-by-step detail if possible
A direct link to a page that demonstrates the problem
If you get error messages, please quote them exactly, or provide a screenshot:http://forums.adobe.com/thread/1070933

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