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September 7, 2010
Question

Global Storage settings frustration

  • September 7, 2010
  • 1 reply
  • 667 views

So for a long time now I have been having issue with Flash player. In the GSS I can NOT get it to check either Allow 3rd party, or Store content. It is really frustrating because I can't go to web sites I really need to for my business, to listen to music, or view a video. Also It doesn't alow me to view some of my own web site applications (including during building it in DW). I usually have to try a couple things to find one that my FLash Player will work on. I get tons of errors of needing to allow 3rd party weely. I have been trying for a long time to get it to work, and I am getting ticked. This is as bad for me as if Acrobat reader would stop reading!

I am on  Vista ,I use both FF and IE8 though not as often as FF. Everything is current, drivers etc., and up to date, ie flash10.1. The other thing i noticed is that in my Plugins on FF it does not show flash, even though I have installed it multiple times now. Any Ideas?

Oh, and I have ESET Business security, allong with Malwarebytes. I have run scan after scan and I am clean. I defrag once a week, and use CC cleaner to clean my cache registry and browsers. The computer runs silent and fast in all areas except.......FLASH.....

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    1 reply

    September 8, 2010

    Hi, I understand how frustrating it can be when something is not working correctly. I would like you to test here at the following site:

    http://www.adobe.com/software/flash/about/

    Use IE to test and then FF. Let me know if you can see the animation and it will also show you which version of Flash Player you have Installed.

    When you post back, let me know if you are using a 64bit operating system or 32 bit. I would like you to check your Flash folder just to make sure the Flash files are Installed correctly. Sometimes an old file may not have been removed.

    You can also go to Tools, Manage add ons, Toolbars & Extensions (with IE) and find "Show". Look in all add ons for Shockwave Flash Object and make sure it is Enabled.

    Using FF, find in the plugins, the SWF vs 10.1.82.76 and make sure it is Enabled. I know you said you looked and flash was not there but look again just to be sure.

    Once we confirm that Flash Player is Installed correctly, then we'll address the 3rd party content issue.

    Thanks,

    eidnolb