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Question

Going Crazy: Why No Sound w. Flash 9 in some but not all sites w/ embedded video?

Forum|Forum|19 years ago
July 22, 2006
80 replies
39794 views

i have going crazy with no sound w/ Flash Player 8 or 9 in Internet Explorer (IE) with playing embedded video. this problem occurs with many websites with embedded youtube or other flash videos. the sound bar was set to zero, but even if i drag it to a higher level, there is no sound. yet, when the same video is played from youtube directly, it works perfectly.

when i uninstall Flash 8 or 9 and reinstall an older version such as Flash 7, the sound plays perfectly without problem.

i am running win xp professional sp2. latest updates/patches installed. ie 6.

i have tried the following:
1. the k-lite codec trick - does not work.
2. scanned for virus/spyware - none found.
3. uninstall all Flash w/ adobe uninstaller and reinstall the latest build - does not work.
4. clean out all registry entries related to flash and reinstall - does not work
5. deleted quicktime - does not work

can someone please help me? i searched everywhere and this is driving me mad. i saw simliar posts but none describes my situation and offers a fix.

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K

Kasrielle

Participant

Ok - I've got windows XP, and when I go to LOCAL_MACHINE (as above) there is nothing under software that says microsoftwindows NT, or XP, or anything else. I did a search and can't find any file that includes "drivers32" (without the quotes of course)

So can somebody walk me through how to add this wavemapper to my registry?

C

ChavaLager

Participant

I've found another fix for those of you who have tried the registry fix and still have no sound from videos. (youtube/google)

I tried the reg fix and found that the entry was already in there. However, since it had worked for so many I had to investigate it further.

It turns out that I had the registry pointer correct, but I was missing the actual .drv file.
Take a peak in 'c:\Windows\System32' and see if you can locate your 'msacm32.drv' file.

I was missing this file so I took a copy of the one I had on my laptop and moved it over to my desktop, and I now have sound (woot!). It's bad practice to do this but heck, I was sick of no audio.

I zipped a copy of the c:\Windows\system32\msacm32.drv file and emailed it to myself. Then just extracted it to that same folder on my other system.

I can't tell you where to get a copy of it, nor will I provide it. Ask a friend to send it to you (make sure you have the same version of windows).

I would only try this fix if you do not find the msacm32.drv file on your system. If it's already there, just leave it be, it's probably working fine and your problem is elsewhere.

Werd
ChavaLager

A

ABCDEF8

Participant

quote:

Originally posted by: ChavaLager
I've found another fix for those of you who have tried the registry fix and still have no sound from videos. (youtube/google)

I tried the reg fix and found that the entry was already in there. However, since it had worked for so many I had to investigate it further.

It turns out that I had the registry pointer correct, but I was missing the actual .drv file.
Take a peak in 'c:\Windows\System32' and see if you can locate your 'msacm32.drv' file.

I was missing this file so I took a copy of the one I had on my laptop and moved it over to my desktop, and I now have sound (woot!). It's bad practice to do this but heck, I was sick of no audio.

Werd
ChavaLager

ChavaLager, excellent advice! I tried the registry fixes but Flash still didn't work. Then I took your advice and search for msacm32.drv file using Windows Explorer. Explorer found the file but it was not in c:\Windows\System32 directory, which is exactly where the file must be to work. So after Explorer found the file I clicked once on it then right mouse clicked and selected copy. I then went to System32 directory and right mouse click and pasted it into System32. Now, all is GOOD. Flash sound is working at YouTube.

My advice is to first check to make sure that the msacm32.drv file is in the Windows\System32 directory. If not, see if you can find a copy of it on your computer by searching for it with Windows Explorer and then copy and past it into System32 directory. Then copy the recommended entries into the registry. You may want to try to see if Flash works without the need to supplement the registry with additional entries. If it still doesn't work then you know you will need to supplement the registry as recommended above. I did supplement my registry but it was before I read ChavaLager's suggestion.

Y

y2kmp3Author

Participating Frequently

i am using win xp sp2. i checked all my sound settings. it looked ok.

my trouble is that i ONLY have NO SOUND, for example, when playing a youtube video that is EMBEDDED in a site OTHER THAN youtube. if i play the SAME video FROM youtube site directly, the sound is there.

when there is no sound, i can see that the sound bar is set to 0 at the bottom of the video when the video first plays. after it plays (without sound), even if i manually move the sound bar up, there is still no sound.

help?

A

Anonymous

YES! I fkin solved it!! Something breaks your registry settings under [HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32] so the Wave connection is missing, then it dosent matter if you have all you vp6 or mp3 codecs installed. Save the lines below as a textfile with a reg ending, like "missing.reg" and 2x click it to import it to your registry and your golden

Or if you have most of them, "Wavemapper" is the one flash is looking for.

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Drivers32]
"midimapper"="midimap.dll"
"msacm.imaadpcm"="imaadp32.acm"
"msacm.msadpcm"="msadp32.acm"
"msacm.msg711"="msg711.acm"
"msacm.msgsm610"="msgsm32.acm"
"msacm.trspch"="tssoft32.acm"
"vidc.cvid"="iccvid.dll"
"VIDC.I420"="i420vfw.dll"
"vidc.iv31"="ir32_32.dll"
"vidc.iv32"="ir32_32.dll"
"vidc.iv41"="ir41_32.ax"
"VIDC.IYUV"="iyuv_32.dll"
"vidc.mrle"="msrle32.dll"
"vidc.msvc"="msvidc32.dll"
"VIDC.YVYU"="msyuv.dll"
"wavemapper"="msacm32.drv"
"msacm.msg723"="msg723.acm"
"vidc.M263"="msh263.drv"
"vidc.M261"="msh261.drv"
"msacm.msaudio1"="msaud32.acm"
"msacm.sl_anet"="sl_anet.acm"
"msacm.iac2"="C:\\WINDOWS\\system32\\iac25_32.ax"
"vidc.iv50"="ir50_32.dll"
"wave"="wdmaud.drv"
"midi"="wdmaud.drv"
"mixer"="wdmaud.drv"
"VIDC.WMV3"="wmv9vcm.dll"
"VIDC.VP40"="vp4vfw.dll"
"msacm.voxacm160"="vct3216.acm"
"MSVideo"="vfwwdm32.dll"
"MSVideo8"="VfWWDM32.dll"
"wave1"="wdmaud.drv"
"midi1"="wdmaud.drv"
"mixer1"="wdmaud.drv"
"aux"="wdmaud.drv"
"vidc.VP70"="vp7vfw.dll"
"vidc.X264"="x264vfw.dll"
"VIDC.FPS1"="frapsvid.dll"
"vidc.VP60"="vp6vfw.dll"
"vidc.VP61"="vp6vfw.dll"
"vidc.VP62"="vp6vfw.dll"
"vidc.DIVX"="DivX.dll"
"VIDC.UYVY"="msyuv.dll"
"VIDC.YUY2"="msyuv.dll"
"VIDC.YVU9"="tsbyuv.dll"
"VIDC.DRAW"="DVIDEO.DLL"
"VIDC.YV12"="yv12vfw.dll"
"wave2"="wdmaud.drv"
"midi2"="wdmaud.drv"
"mixer2"="wdmaud.drv"
"aux1"="wdmaud.drv"
"wave3"="wdmaud.drv"
"midi3"="wdmaud.drv"
"mixer3"="wdmaud.drv"
"aux2"="wdmaud.drv"
"VIDC.MSUD"="msulvc05.dll"
"wave4"="wdmaud.drv"
"midi4"="wdmaud.drv"
"mixer4"="wdmaud.drv"
"aux3"="wdmaud.drv"

A

Anonymous

Gilhooley, you are a star! It works, have to edit my sound scheme afterwards but who cares... IT WORKS! Thanks mate, maybe you should take over adobe because you were a hell of a lot more help than they were :)

L

lowfield

Participant

problem fixed - checked my sound device settings and they'd all been set to somthing other than sound card (modem - wtf?) - anyway changed them back and no more sound problem with flash

rhetorical question - how come all the other players worked then???

A

Anonymous

Thanks for the idea to look at sound settings. I was having the same problem with Flash Player in OS X-- since I installed 9 beta I couldn't get sound to work, not even when I reverted to 8. In the Applications > Utilities folder I opened the Audio MIDI setup and found audio output was set to 96khz, and changing it to 44 or 48khz made it so sound again played in flash movies / animations, etc. Hope this helps any mac users out there having the same problem.

J

jerryfinn

Participant

sloanie, thanks for the O SX solution to this baffling problem....I'm glad to atleast be able to hear the audio when watching youtube. I'm still a bit bewildered and confused as to why this happened at all. for me it seems to have happened completely out of the blue. ive had flash player 9 since it came out, and just yesterday something goes wrong.

D

DuggD

Participant

I suppose I'll add my voice to the growing mob. I get no sound at all out of Flash Player 8 & 9 (I don't have any earlier versions to test). All other audio players and applications work fine.

I've struggled with this problem for 3 months, posted on half a dozen tech help forums, and always the answer is the same: "Join the club, bro."

WAKE UP, ADOBE. This aint 18th century France, but you may get a revolution on your hands if you don't start respecting your customers' pleas.

M

marshhope

Participant

I couldn't agree more..I'm super ticked ..i thought it was just me!!

Y

y2kmp3Author

Participating Frequently

it is clear that this is not an isolated problem or case.

yet, adobe is keeping mum about this.

as users, we are only asking for tips or directions so we can seek a solution.

if this is a recognized problem by adobe, at least this should be publicly acknowledge so all of us don't waste our time thinking this is a problem on our end.

comment?

A

Anonymous

Your right y2kmp3! This problem of no sound is on soooo many forums, and nobody knows how to fix it. This is definately not an isolated problem and did not have a problem with it atall until Adobe took over and released version 9. Cheese-&-Rice Adobe, pull your finger out... Your suppose to be one bigger companies that produce high quality products, what happened here? You've damaged what was a good working program! This is not exactly a small bug thats easily missed or can be ignored, so how the hell did your quality control miss it? and step up a gear with your customer relations, we can forgive a bug... programming a difficult job so we understand it may happen occasionally but it pee's us off when you dont appear to even acknoledge the problem and that your working on rectifying it! Come on sort it out Adobe!

L

lazerpete1

Participating Frequently

Try going here:
 http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html</b?
Make sure on the left side Global notification and settings are set up for youtube. 
I/E : Global Notifications settings panel 
Global Storage settings panel
By clicking on these texts, a load up option small utility will or should load up you could have Youtube blocked
Well-Hey just one more thing to try.]

Y

y2kmp3Author

Participating Frequently

this is too bad... still no answer : (

T

TwiztedDotNet

Participant

I'm having problems too...

After I upgraded to Flash Player 9, I can no longer VIEW embeded movies at all...
They show up just like a missing graphic.
(white box with X in corner)

I called Adobe Tech Support, and the lady told me that the only help they have on this software is on the website.
I haven't been able to find anything on this site that helps yet.

Anyone out there find a solution?

S

stunky

Participant

I haven't had sound in any Flash content for a month although all other players work fine.

I've even had my IT department look my PC over and they can't figure it out. We've tried:

Updating to Flash 9
Uninstall and re-install of all Macromedia products
Install and uninstall of Flash Pro trial version
Uninstal and reinstall of Microsoft SP2
2 different sound sources (cards), an SB audigy and the on-board sound, and all the latest drivers

It's funny but I feel like an internet media cripple. My work mates send me Utube clips and I can't enjoy them.

K

Kaboche

Participant

im having the same problem no sound but with video

Y

y2kmp3Author

Participating Frequently

plz help. come on, no one can even give a suggestion!?

A

Anonymous

Can someone please help this guy, I'm having exact same problem exept I get no sound on ANY flash content... it works fine on Windows media, Real, Quicktime, MP3, ect... everything except flash

Y

y2kmp3Author

Participating Frequently

plz help, someone? still no answer