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BGSparky1956
BGSparky1956
Participant
November 18, 2017
Question

Graphics Driver Crash when using Flash Player

  • November 18, 2017
  • 2 replies
  • 536 views

New addition, I just had the latest installed about 2hrs ago, and had my video driver crash twice. How the heck do I un-install it?

Currently run latest MSIE, and Chrome on an HP ProBook 4720s, Windows 7, 4gb RAM. Appears to crash on MSIE, and while I'm on Facebook both times (doubt that is the reason), but it's the only new software installed in the last few weeks and now I'm getting the BSOD.

Any help appreciated.

BGSparky

    This topic has been closed for replies.

    2 replies

    jeromiec83223024
    jeromiec83223024
    Inspiring
    November 23, 2017

    Your comments seemed unrelated to the thread you replied to, so I've branched them out to a new discussion to reduce confusion for the original poster.

    If your graphics driver is crashing, updating your graphics driver is the place to start.  If the problem persists, you'll need to disable hardware acceleration in Flash Player to avoid using the graphics hardware.

    Please work through the video troubleshooting guide.

    https://helpx.adobe.com/flash-player/kb/video-playback-issues.html

    If you're still stuck, please follow the directions in the guide on providing the dxdiag report and additional information about what you tested and saw.

    BGSparky1956
    BGSparky1956Author
    Participant
    November 18, 2017

    Did remember how to uninstall (had to work thru the cobwebs, lol), and am able to go thru Facebook. So I am believing something in my newsfeed was setting off the latest version that just installed earlier tonight. Currently do not have any Flash installed, and will leave it that way for awhile, probably until an updated version comes out.

    Am welcome to any ideas of what could cause my video driver to crash though.

    BGSparky

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