Green Screen Fix

Question

I have a green screen whenever I try to watch any video on my laptop. This just started within the last couple days. I tried right-clicking on "Settings" when in the video, but there's no place that allows me to enable "hardware acceleration". How can I fix this?

C_F_McBlob · Answer

Green screen (99.99999% of the time) is caused by either outdated or corrupted video drivers. Even if they're up to date, that can be corrupted.

Update them from the manufacturer, NOT Windows update:

identify the manufacturer and type of your video card
- open Device Manager: Start | Run | enter devmgmt.msc
- open the Display Adapters drop-down; this will show you the installed video card:
identify the device driver version
- right-click on your display adapter entry and select Properties
- click on the Driver tab; this will show you the driver version and date:
go to the device manufacturer's support site and download the latest driver
- NVIDIA cards: NVIDIA driver download page, or auto-detect
- ATI cards: ATI driver download page, or auto-detect
- Intel cards: Intel driver download page, or auto-detect
- Matrox cards: Matrox driver download page
- VIA cards: VIA Arena driver download page (redirects to 3rd-party download site)
- SiS cards: SiS driver download page, or auto-detect
- S3 cards: S3 driver download page, or auto-detect (option 2 on the download page)
follow the instructions on the manufacturer's support site

Note: some of the auto-detect utilities linked above will only run on Internet Explorer.

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