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Participant
February 22, 2019
Question

Green screen instead of video. Зелёный экран вместо видео.

  • February 22, 2019
  • 1 reply
  • 636 views

Greetings, ladies and gentlemen! Faced the problem of the green screen instead of video. All standard error correction methods (updating drivers, chrome, flash player, installing other browsers, clearing cache and history, turning off hardware acceleration, allowing flash to work on the page) did not help. Standard check on the official site https://helpx.adobe.com/en/flash-player.html also passes.

Приветствую, дамы и господа! Столкнулся с проблемой зелёного экрана вместо видео. Все стандартные методы исправления ошибки (обновление драйверов, хрома, flash player, установка других браузеров, очистка кэша и истории, отключение аппаратного ускорения, разрешение flash'у работать на странице) не помогли. Стандартную проверку на официальном сайте https://helpx.adobe.com/ru/flash-player.html тоже проходит

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1 reply

Robert Mc Dowell
Legend
February 22, 2019

are you sure the website you have issues is Flash? what could you see on the video with right click?

Participant
March 4, 2019

I'm having the same issue except it's different between browsers and non of them work correctly.

Here are the following versions:

Adobe Flash Player 32

OSX 10.14.2

Safari 12.0.2

Chrome 72

Flash is enabled on browser and website.

In Safari on hbogo it's a green screen with audio. on southpark studios it never loads the video.

In Chrome everything plays fine on hbogo.  On southpark studios it has an error that the video won't load.

Where would this issue be stemming from?

_maria_
Community Manager
Community Manager
March 4, 2019

The error states that "the video is unavailable at this time".  It doesn't state that the video won't load.

A video not being available is a content issue (e.g. not available from the content provider).  This isn't a play-back issue.  Please contact the video provider for assistance.