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N
not_a_fan997
Participant
May 2, 2013
Question

Green screen of doom / no disable hardware acceleration

  • May 2, 2013
  • 1 reply
  • 6222 views

I have a PC

Windows 8

 

 

Problem # 1:  I am watching youtube. After a while, the screen becomes green. The only way for me to temporary fix ths problem is to restart my computer. But after a few more minutes, the green screen of doom comes back again!

 

Problem # 2 : Everywhere on the internet (including adobe), they say to go to settings > disable hardware acceleration. My settings doesnt have the display panel in settings and i cannot disable the hardware accelerator. In my settings, i have: privacy / local storage / microphone / camera. -- no display panel to disable hardware acceleration!

 

Picture: http://img708.imageshack.us/img708/6821/greenscreeen.jpg

 

Problem # 3 : I cant email adobe for help at all. It just takes me to a faq help page which doesnt say anything to help my problem!!! 

 

Can anyone help me? This green screen is very frustrating!!! The only way to watch videos on youtube to take out the green screen is to downgrade the video quality to 240p (which sucks by the way!!)

 

Please help me.

This topic has been closed for replies.

1 reply

pwillener
pwillener
Legend
May 2, 2013

Can you check if there is a newer device driver for your display adapter?  See http://forums.adobe.com/thread/945765

N
not_a_fan997Author
Participant
May 18, 2013

Did what you suggested.

Downloaded Radeon device driver

Did not change anything one bit.

Still have green screen of doom.

M
mandylh123
Participant
July 16, 2013

I also have this problem... THERE IS NO DISPLAY TAB WHEN I RIGHT CLICK MY VIDEO AND GO INTO MY SETTINGS... ONLY THE SAME SETTINGS YOU HAVE LISTED...

  I KEEP GETTING A BOX THAT OPENS UP ASKING ME TO UPDATE MY ADOBE FLASH PLAYER, BUT AFTER IT ASKS TO INSTALL EVERYTHING UNDER THE SUN ON MY COMPUTER ... INCLUDING THAT COMPUTER CLEANER REGISTRY AND ERROR... am not so sure it's adobe or a virus, so when I go to update my adobe, it states, I have the latest flash... the problem started happening after "ADOBE" tried to update.. and I denied it. I hope this is not a virus!

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