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Peikko25
Participant
December 15, 2010
Answered

Green videoscreen in after upgrade to Flash 10.1

  • December 15, 2010
  • 2 replies
  • 914 views

After upgrading to version 10.1 I am unable to view any video; sound comes through fine, but the video image remains a vivid green! The video still (as in YouTube) shows just fine, but as soon as I click the play button just a green 'screen'. I recently updated my ATI Radeon 5xxx series driver.

I uninstalled Flash, restarted the laptop and then reinstalled it again. No improvement ...

Anyone have the same problem or know how to proceed to solve this? Thanks.

Regards,

Pauline

    This topic has been closed for replies.
    Correct answer

    Hi, thanks for the info, sorry turning off the h.a. didn't take care of it. Do you remember if you Updated Flash Player first and THEN the Driver, or vice versa?

    I suspect it is the driver since there seems to be issues with certain Radeon series and green screens.

    Pat is more experienced about drivers than I, so he may have advice on that.

    Thanks,

    eidnolb

    2 replies

    A
    Anonymous
    December 16, 2010

    Hi, You may want to go to this site: http://www.adobe.com/software/flash/about/. Right click on the Flash logo, Settings,
    then UNcheck the hardware acceleration in Display Settings.

    This is helpful for many users.

    Which did you do first, upgrade your driver or Install Flash Player to the latest version?

    Thanks,

    eidnolb

    P
    Peikko25Author
    Participant
    December 16, 2010

    Hi,

    Thanks both for your quick response!

    I had already disabled the hardware acceleration, which did not change anything.

    My laptop is running Windows 7 (64bit), Windows Explorer 9 and Flashplayer 10.1.102.64.

    Even the Firefox (3.6.13) version of the Flashplayer (10.1.102.64) shows the same green videoscreen.

    Hope the above info is of any use.

    Kind regards,

    Pauline

    A
    Anonymous
    Correct answer
    December 16, 2010

    Hi, thanks for the info, sorry turning off the h.a. didn't take care of it. Do you remember if you Updated Flash Player first and THEN the Driver, or vice versa?

    I suspect it is the driver since there seems to be issues with certain Radeon series and green screens.

    Pat is more experienced about drivers than I, so he may have advice on that.

    Thanks,

    eidnolb

    pwillener
    pwillener
    Legend
    December 16, 2010

    Try disabling Hardware Acceleration (Flash Player Settings).

    If you need more help, please give us your operating system & version and browser & version.  Also your full Flash Player version.

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