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Anonymous
March 26, 2015
Answered

Have changed password. Still can't download as it will not let me get past the Name/password screen.

  • March 26, 2015
  • 2 replies
  • 225 views

I have gone through all of the hoops to download the latest Adobe Flash, but can't do it.

I have gotten the emails.  Changed my password, but still can't download.

My name comes up when I go to open to install, but maybe that is incorrect.

However, I have worked on this for over an hour now and am ready to quit as I follow the directions and still can't download.

Very frustrating as I just want to contact somebody who can help me.    Thanks. 

This topic has been closed for replies.
Correct answer pwillener

See https://forums.adobe.com/thread/1619850

2 replies

pwillener
pwillenerCorrect answer
Legend
March 30, 2015

See https://forums.adobe.com/thread/1619850

Ned Murphy
Ned Murphy
Legend
March 26, 2015

You might want to check if it is your computer security requesting your system password and nothing of Adobe.

There is not normally any requirement to provide a password when installing Adobe software.  Can you explain what you are trying to download (Flash Pro or Flash Player) and other details.  There are normally no emails involved either so your mention of that is a wonder as well.  Why you say your name comes up when you go to install is also a wonder since you say you are unable to download.

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