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UofO Campus Operations
Participant
February 2, 2017
Question

Have Distribution License - Links No Longer Work

  • February 2, 2017
  • 2 replies
  • 178 views

I have an account and a current distribution license.  The links in the e-mails don't work and when I sign in with my Adobe ID, there are no links to download Flash Player.  I need a new package very quickly to push out to 50 computers today.  Why is this so difficult?

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2 replies

_maria_
Legend
February 2, 2017

Hi,

If the link you have no longer works it has expired.  Please apply for a new distribution license at Adobe Flash Player Distribution | Adobe .  You'll receive an email within 2-3 business days (most often it's much sooner than that). If you don't receive the email within 2-3 business days, post back here and I'll follow-up with the licensing team.

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Maria

Participant
February 2, 2017

I used to have a valid distribution license but it expired.  When I attempted to renew, I never got a notification from Adobe, and after multiple emails to their support, I still have not gotten an update license.  So now I have nearly 50 workstations that I can't update because I don't have access to the latest installer file... This is extremely annoying.

_maria_
Legend
February 2, 2017

@ lmio74418576

Private message me the email address you used to apply for the distribution license and I'll follow-up with the licensing team.  Please note that public email addresses (gmail,hotmail, yahoo, etc) are not allowed.  If you used one of these, please apply again using your company/organization email address.

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Maria