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mattr98269308
Participant
October 19, 2016
Answered

Have not received distribution license email yet

  • October 19, 2016
  • 1 reply
  • 382 views

I am having the same problem everyone else is, I need to be able to update flash on 300 machines very quickly but I haven't received anything after applying for distribution. How can we fix this?

    This topic has been closed for replies.
    Correct answer Satinder S Bains

    We have resent the license approval. Please check if you have received it. Thanks

    1 reply

    S
    Satinder S Bains
    Participating Frequently
    October 20, 2016

    The email comes from noreply@adobe.com and has a PDF attachment.  Please check your spam folders for the email.  If it's not there, private message me the name and email address used to request the license and I'll follow-up with the licensing team.

    To send a private message, mouse-over my user name and click the 'Message' button/link - this has to be done in the forums.

    M
    mattr98269308Author
    Participant
    October 20, 2016

    I am an IT admin at my company, I've checked for the email right from my Barracuda unit and verified an email never came in. I'll PM you

    S
    Satinder S BainsCorrect answer
    Participating Frequently
    October 21, 2016

    We have resent the license approval. Please check if you have received it. Thanks

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