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Participant
November 25, 2018
Answered

Have to install flash two days in a row

  • November 25, 2018
  • 1 reply
  • 514 views

For the last several months, whenever I update flash, it has to be done two days in a row. For some reason, the installer package mysteriously disappears from my computer (I checked this last time) after the first install, so the update notification appears a second time, and it's after the second time that the update actually sticks. Does anyone have any idea why this might happen?

I have a feeling it might go away if I set it to "download automatically" instead of "ask for permission", but I have it set to permission because of its need to interrupt whatever browser I'm using. (The idea being that if it has to ask permission, I can shut down whatever I'm doing—or not start in the first place—and not have to tell the update to hold while I take an indefinite amount of time to finish my work.)

OS: Windows 10 (an older version, so Microsoft is constantly harassing me to update)

Browser: Chrome 70.0.3538.110

Flash: 31.0.0.153

    This topic has been closed for replies.
    Correct answer jeromiec83223024
    Are you referring to the embedded version used by Edge/IE? Please post a screenshot of the Control Panel item you're referring to.

    [Your] initial post is a bit confusing. Background Updates will not disrupt your work. When Background Updates determines an update is available, it downloads and installs Flash silently in the background. If the browser is in use, it'll continue to use the existing version of Flash Player until the browser is relaunched, at which point, the newly installed version will be loaded by the browser.

    Not this one. This one demands control of my entire computer and does not run in the background. It's obviously not just for Edge, or it wouldn't order me to shut down Firefox in order to uninstall it, and it wouldn't insist I close Chrome in order to update (which is what I referred to in my initial post).


    If you have Flash Player set to "Allow Adobe to install updates (recommended)", it will update silently and not interrupt your work.

    If you choose Notify me to install updates, you'll get a notification prompt and you'll get the manual installer.  I'm pretty sure that this is what you have selected.

    It's also worth noting that there are three (major) variants of Flash Player on Windows, which correspond to the plug-in interfaces provided by the three major browser vendors.  There's ActiveX for IE and Edge (which are managed via Windows Update on Windows 8 and higher), there's the NPAPI interface for Firefox, and there's the PPAPI interface for Chrome and other Chromium-based browsers (Opera, etc.).

    My guess is that you're getting multiple notifications because you've installed both the PPAPI and NPAPI plug-ins, and they both need to get updated, but require separate installers.  We also probably rate-limit those update notifications to once per day, so you're getting one for NPAPI and the other for PPAPI once the rate limit period expires.

    The shim installers *do* delete themselves after installation, which is by design.  There's another group inside Adobe that provides the installer technology, and I can't speak authoritatively to that rationale, but it's definitely intentional.

    There's a reason that we recommend turning on automatic updates.  It's a way better experience, and you get security patches quicker, since they don't require human intervention.

    Hope that helps!

    1 reply

    Kajal_Singh
    Adobe Employee
    Adobe Employee
    November 26, 2018

    Hi,

    Google embeds Flash Player in Chrome.  There is no need to download it separately unless there are issues with the embedded version.  Google does block Flash by default, forcing users to enable it.  Due to this, oftentimes, content will not detect that Flash is installed and prompt users to download and install it.

    To enable Flash in Chrome, see Use or fix Flash audio & video - Computer - Google Chrome Help

    Thanks !

    AzumaToraAuthor
    Participant
    November 26, 2018

    No, this is the general flash player embedded in my computer--the one that appears when you pull up the control panel.

    Unless you're telling me I can remove that?

    _maria_
    Community Manager
    Community Manager
    November 26, 2018
    No, this is the general flash player embedded in my computer--the one that appears when you pull up the control panel.

    Are you referring to the embedded version used by Edge/IE? Please post a screenshot of the Control Panel item you're referring to.

    You're initial post is a bit confusing.  Background Updates will not disrupt your work.  When Background Updates determines an update is available, it downloads and installs Flash silently in the background.  If the browser is in use, it'll continue to use the existing version of Flash Player until the browser is relaunched, at which point, the newly installed version will be loaded by the browser.