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lesleys42040039
Participant
October 17, 2016
Question

Have tried installing Adobe flash player on Mac os version 10.11.6

The installer downloads and may get as far as open but then nothing more. I uninstalled previous versions but still nothing. Computer says installer not responding

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1 reply

Satinder S Bains
Participating Frequently
October 18, 2016

Could you please provide Adobe_ADM.log and Adobe_GDE.log files from the affected machine. To get the location of these logs you can go through Where do I find the Flash Player installation log on the Macintosh? Share the logs, to see how to do the same please go through How to share a document. Post a link of the uploaded logs here.

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