Skip to main content
rossl98888234
Participant
February 27, 2017
Answered

Havent heard anything back from a distribution license request

Hello,

Does anyone know the timeframe as to when you should hear back from a distribution license request? I applied on the 1st Feb and still haven't heard anything back?

Thanks

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Satinder S BainsCorrect answer
    Participating Frequently
    March 1, 2017

    Licensing team has processed the request and sent the email. Please confirm if you have got it.

    Thanks.

    View reply

    3 replies

    Satinder S Bains
    Participating Frequently
    February 27, 2017

    Hello,

    The email comes from noreply@adobe.com and has a PDF attachment.  Please check your spam folders for the email.  Note that public email addresses (gmail, yahoo, hotmail, etc) are not allowed.  After submitting the form you should receive an email within 2-3 business days with the link to the download page.  If you do not receive the email after 3 days, do not apply again, private message me the name and email address used to request the license and I'll follow-up with the licensing team.

    To send a private message, mouse-over my user name and click the 'Message' button/link - this has to be done in the forums.

    Thanks

    Translate
    Satinder S BainsCorrect answer
    Participating Frequently
    March 1, 2017

    Licensing team has processed the request and sent the email. Please confirm if you have got it.

    Thanks.

    Translate
    rossl98888234Author
    Participant
    March 1, 2017

    Morning,

    I have received the email and confirm the download link work perfectly.

    Thank you very much for your support.

    This thread can be closed now.

    Thanks again

    Ross

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices