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kami_f
kami_f
Participant
August 5, 2014
Question

Having installation problems with flash player! Please help!

  • August 5, 2014
  • 3 replies
  • 11956 views

So i download and begin installation for adobe flash player and it starts installing but stops at 50% to tell me to close Safari browsers. The problem is that there are no safari browsers open because I had already closed out of them but it keeps telling me to close them.

I have no idea how to fix this, please help!!

    This topic has been closed for replies.

    3 replies

    A
    Anonymous
    October 28, 2014

    how do I recover pass word ? not able to install adobe.

      A
      Anonymous
      October 28, 2014

      how do I recover pass word for adobe ?

        _maria_
        _maria_
        Legend
        October 28, 2014

        Hi fonz,

        You don't need the Adobe ID password to install Flash Player.  The password being requested is your computer's password.  This is the OS prompting for the password in order to install the software.

        --

        Maria

        angelo_ross
        angelo_ross
        Participant
        October 27, 2014

        Need help with adobe

        _maria_
        _maria_
        Legend
        August 5, 2014

        Hello,

        If you're just closing the browser window, you're not actually quitting the application.  You need to quit the application for Flash Player to install.  There are a few different ways to Quit Safari:

        Quit Safari app from the Dock icon:

        Mouse over the Safari icon in the Dock

        Press CTRL and left-mouse click at the same time

        A menu will display. Click Quit to terminate the application.

        Use Activity Monitor to terminate Safari:

        Launch Activity Monitor from Applications/Utilities/Activity Monitor

        Ensure 'All Processes' are being listed (menu in the upper right)

        Find and select Safari

        Click the Quit Process button (upper left)


        --

        Maria

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