Having multiple issues with Flash and Firefox

Question

I've been having multiple issues with flash player and Firefox for a long time but more often now since the latest update. I have uninstalled and reinstalled it thinking that it might help but am still having the same problems. Like someone else said, when I open Task manager, there are 2 flash players showing but only 1 flash player installed if I look at programs installed in the control panel. When flash player is running, it continues to use more and more memory the longer it is on until whatever I'm doing basically stops responding or it might as well because it has slowed everything down to a crawl. That is my biggest problem - when flash player is running, my computer slows down to a ridiculous level to where it takes forever to do anything. I play games on Facebook and while one game plays fine using flash player, the other one has some video ads running and it won't play well enough for me to even bother anymore. I don't know if s.yimg.com is something to do with flash player or not but if it is, it is freezing up my computer for several minutes while it is trying to load or whatever when booting up every day. I have tried everything I've read to try to fix this problem to no avail. Please someone - HELP! I just want things to run like they used to!

Windows 7 Ultimate Service Pack 1

32 bit

Mozilla Firefox browser

jeromiec83223024 · Answer

First things first, if you haven't rebooted lately, that's a good place to start.

If you're on a 64-bit version of Windows 7, you should upgrade to 64-bit Firefox. You'll get a much better experience from Flash and Firefox in terms of stability, performance and security.

You can get the 64-bit version here:

Mozilla Firefox Web Browser — Download Firefox in your language — Mozilla‌

If you're still having performance problems after that, make sure that you have the latest drivers installed for your graphics hardware, and that hardware acceleration is enabled. Instructions on both are covered in the video troubleshooting guide, here:

Please work through the video troubleshooting guide.

https://helpx.adobe.com/flash-player/kb/video-playback-issues.html

If you're still stuck, please follow the directions in the guide on providing the dxdiag report. It will give me a bunch of really useful specifics that would be tedious to collect by hand.

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