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katrinajogipple
Participant
December 30, 2012
Question

Having problems Downloading flash player

  • December 30, 2012
  • 2 replies
  • 993 views

I have windows 7 and I am trying to download and install flashplayer. It tells me to close out of internet explorer and retry. Ive done that and still will not finish downloading. What Can I do to get this to download and install?

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2 replies

pwillener
pwillener
Legend
December 31, 2012

Download the offline installer from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#main-pars_header then close all browser windows and run the downloaded installer.

Rave
Rave
Participating Frequently
December 30, 2012

Hi Katrina,

Please check the 'Processes' tab in 'Task Manager' and ensure 'iexplore.exe' is not running. If it does, end the process and try installing flash player.

For more troubleshooting steps please refer : http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html

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