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Shoshana Elisheva
Participant
November 5, 2017
Answered

Having trouble using Flash Player - Win10/Edge

  • November 5, 2017
  • 1 reply
  • 1016 views

[moderator: added OS/browser to title for clarity]

OS: Windows 10

Web Browser & Version: Microsoft Edge, 40.15063.674.0

Flash Player Version: No idea

When I try to open CreateSpace's Interior Reviewer, it says on the bottom that Flash Player isn't supported. I go to the Flash Player website, and on that site, it says it's pre-installed and directions on how to troubleshoot Flash Player. I did it multiple times, and still, it doesn't work. It has worked in  the past. That's what confuses me.

Link: https://tsw.createspace.com/title/7772573/setup/book_interior

This topic has been closed for replies.
Correct answer _maria_

Microsoft blocks Flash Player on a per-domain basis and forces users to allow Flash for each site they visit, so it won't be unusual that it works on adobe.com (if you allowed it) and not on the Create Space site.  If you have allowed it on Create Space and it's still not working, it's most likely a content issue with the site not conforming to Edge's click-to-play implementation.  It's not an issue with Flash Player.  I recommend contacting Create Space with your issue.

1 reply

Shoshana Elisheva
Participant
November 6, 2017

On Adobe's website, it shows it's working, but on CreateSpace, it stil isn't.

_maria_
_maria_Correct answer
Legend
November 6, 2017

Microsoft blocks Flash Player on a per-domain basis and forces users to allow Flash for each site they visit, so it won't be unusual that it works on adobe.com (if you allowed it) and not on the Create Space site.  If you have allowed it on Create Space and it's still not working, it's most likely a content issue with the site not conforming to Edge's click-to-play implementation.  It's not an issue with Flash Player.  I recommend contacting Create Space with your issue.