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Participant
April 22, 2015
Question

Help! I am trying to install Adobe Flash on my Macbook pro and it gets about 90% done and freezes. What should I do?

  • April 22, 2015
  • 1 reply
  • 191 views

I am very frustrated, and I've tried everything the instructions tell me to do. Please help!

This topic has been closed for replies.

1 reply

_maria_
Legend
April 22, 2015

Hi kellyh16190971,

We have a few different installers. What is the file name of the installer you are using?

Please see Where do I find the Flash Player installation log on the Macintosh? and provide all 4 of the log files mentioned.  The log files will be fairly large to post here and there's instructions for uploading the files at the bottom of the FAQ.

Thank you.

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Maria

Participant
April 22, 2015

I finally got it to install just a few minutes ago.... Thank you!

_maria_
Legend
April 22, 2015

Hi kellyh16190971,


To close the loop and potentially assist other users, can you share what ended up working for you? Was it the online or offline installer?

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Maria