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Participant
June 12, 2009
Question

help please!

  • June 12, 2009
  • 2 replies
  • 614 views

hello,

i have been attempting to download flash player onto my computer and i am having some problems, i am using windows internet explorer on windows vista.

i click on the download button and it leads me to a page where it says either a dialogue security box should appear or a gold bar at the top of the page, neither of these appear, however the software appears in my C drive. I click 'run as administrator' but nothing happens. I have uninstalled it and then tried to reinstall it but nothing happens.

A couple of times this message has appeared. . ."not retrieve a valid progID. of Class: MSXML2.XSL template.3.0. (original exception:undefined) "

Could you tell me what i can do to make it work please? thankyou

    This topic has been closed for replies.

    2 replies

    Participant
    June 12, 2009

    hi!

    1. first cheak that you dont have it already in your computer and delete it and try doing it again

    2. your internet browser wont let catch or cookies go thro.

    hope it helps.

    Chris Cox
    Legend
    June 12, 2009

    Did you download it from adobe.com, or some other site?