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Participant
June 3, 2016
Question

HELP with Adobe Flash Player

  • June 3, 2016
  • 1 reply
  • 219 views

I have been trying to get this version of Adobe Flash Player installed and working on my Windows 7 for five days.  NOTHING I do works.  Is there a way that ADOBE can fix the issue?

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    1 reply

    _maria_
    Legend
    June 3, 2016

    What browser are you using?

    What happens when you try to install?

    Did you get an error, or was the installation successful?  If you get an error, post a screenshot of the error.  If you didn't get an error, launch the browser and navigate to https://helpx.adobe.com/flash-player.html and click the Check Now button.  Post a screenshot of the resulting system information.

    To take a screenshot:

    On Windows 7 and above, use the Snipping Tool:

    • Click the Start button/Orb and in the search field type Snipping Tool then select Snipping Tool from the search results.
    • When the Snipping Tool opens, click the down arrow next to the New button, select either window or rectangle snip
    • Take a snip of the window or specific region on the desktop/page you want to capture
    • Save the screenshot in JPG format
    • Use the 'Insert Image' icon in the toolbar to insert the image in your post