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doggymomma
Participant
April 16, 2009
Answered

Help with Flash Player 10 download?? Nothing is working??

  • April 16, 2009
  • 11 replies
  • 11532 views

Hi everyone,

I'm hoping someone can help me, because I'm going crazy about this.  So I'm trying to download flash player 10.  It says I have successfully downloaded it, but I get no animation, and on youtube it tells me I need the latest flash player.

I am running IE 8, my OS is Windows XP with service pack 2.

I just don't know what I'm doing wrong.  I tried suggestions I have read on here, and I don't know how to start IE in safe mode.  I copied the instructions about start, run, iexplore -extoff, and that didn't work.  When I did that, I got the bar at the top of the screen, saying I needed to manage my add ons, and it never gave me an option to allow it to install.

I have tried going through control panel, to uninstall all of my adobe products (reader, flash player, shockwave), and then reinstall them, and that doesn't work.

If someone could please help me, I would really appreciate it!!  To recap, I get the message saying I have version 10, 22, and something else, I can't remember the whole thing, but no animation video.  It says it's successful, but there's no video to prove it.  Websites tell me I don't have it.  I'm not trying to sound really stupid or anything, I just don't know how to get it, and I really would like to!!

Please, please, someone help!!  I'm desperate!!  Thank you so much!!                

    This topic has been closed for replies.
    Correct answer pwillener

    Try the following

    If you are using Internet Explorer, and Flash Player will still not install, try starting IE in Safe Mode as follows, and try the install from there

    Start -> Run -> type iexplore -extoff

    11 replies

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    G
    gmoney09
    Participant
    April 16, 2009

    sorry for the double post/reply but im desperate for some advice

    ###

    we are seeing similar issues which started this morning

    version upgrade from 10.0.12.36 >>10.0.22.87

    we ran an update that appears to have updated the flash active x component

    win2003 servers w/ terminal servers and citrix - all are using ie/6...those with firefox3 are also encountering the same issues.

    things were working for all users yesterday...however since the update (run as admin) this am regular users are unable to access any flash files...the active x add-on is gone for all regular users

    reinstalling as admin works well and the active x ad-on is there....however switching back to regular users shows no functionality.

    reinstalled several times with no resolution

    i have looked at system32 folders and reg entries in hklm/software/macromedia/flash and permission appear to be fine

    this is killing us today.....

    any advice is appreciated

    greg

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