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July 31, 2016
Question

High CPU Usage on Win7

  • July 31, 2016
  • 1 reply
  • 1758 views

I have computer with Windows 7 x64 professional SP1.

I installed all updates for Windows (clear setup on new hard drive).

I installed lastest vesion on Adobe Flash Player.,

I have problem with high CPU Usage too.

Any browser. Any site with Using flash player.

I checked hardware acceleration. It is enabled,

Please, I need to your Help!

    This topic has been closed for replies.

    1 reply

    jeromiec83223024
    Inspiring
    August 1, 2016

    Since your issue is not on Windows 10 (which is what the original thread was about), I've branched your post out to a new discussion so that we can offer you personalized advice. 

    In order to investigate, I need some specifics:

    • Can you provide links to one or more  pages where you consistently see very high CPU usage? 
      • In order to effectively debug it, we need to be able to examine the problem.

    In general, high CPU usage comes down one of a couple things:

    • Misbehaving or inefficient content (a poorly written Flash ad) that you're seeing a lot, or content that doesn't enable hardware acceleration.  (This is a choice that the content provider has to make, and comes down to performance vs. compatibility.)

    • Hardware/Driver Issues.  It's possible that we need to do something to take advantage of the hardware if it's really new, but more commonly, some Win10 drivers for older hardware are problematic.  An inventory of the hardware and drivers will let me find a comparable machine in our labs.

    • The output of chrome://gpu would be informative in this regard, and will show us if Chrome is explicitly disabling the hardware on their end.  (If they're seeing instability in their aggregate telemetry for a particular driver, they'll note that and the workaround they've employed in the Problems section).  Alternatively, the output of dxdiag would be useful

      The video troubleshooting guide is here:
      https://helpx.adobe.com/flash-player/kb/video-playback-issues.html

    Thanks!

    August 1, 2016

    There are some links (sites use flash player)

    http://www.ivi.ru

    http://plarium.com/ru/igri-strategii/sparta-voyna-imperiy

    My CPU is Intel Core2Duo E8200 2.26GHz.

    My Motherboard is Asus P5GC-MX/1333 (last BIOS from offical site).

    My RAM is 4GB (two modules on 2GB) - 3.37GB aviable.

    My Video Card is internal (Intel graphics accellerator)

    There is information from Chrome browser (chrome://gpu)

    Graphics Feature Status

    • Canvas: Software only, hardware acceleration unavailable
    • Flash: Software only, hardware acceleration unavailable
    • Flash Stage3D: Software only, hardware acceleration unavailable
    • Flash Stage3D Baseline profile: Software only, hardware acceleration unavailable
    • Compositing: Software only, hardware acceleration unavailable
    • Multiple Raster Threads: Disabled
    • Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
    • Rasterization: Software only. Hardware acceleration disabled
    • Video Decode: Software only, hardware acceleration unavailable
    • Video Encode: Software only, hardware acceleration unavailable
    • WebGL: Unavailable

    Driver Bug Workarounds

    • clear_uniforms_before_first_program_use
    • disable_d3d11
    • disable_direct_composition
    • disable_discard_framebuffer
    • exit_on_context_lost
    • msaa_is_slow
    • scalarize_vec_and_mat_constructor_args

    Problems Detected

    Version Information

    Data exported01.08.2016, 22:52:09
    Chrome versionChrome/52.0.2743.82
    Operating systemWindows NT 6.1 SP1
    Software rendering list version11.7
    Driver bug list version8.68
    ANGLE commit idf07246f6a06d
    2D graphics backendSkia
    Command Line ArgsFiles (x86)\Google\Chrome\Application\chrome.exe" --flag-switches-begin --flag-switches-end

    Driver Information

    Initialization time0
    In-process GPUtrue
    Sandboxedfalse
    GPU0VENDOR = 0x8086, DEVICE= 0x2772
    Optimusfalse
    AMD switchablefalse
    Desktop compositingAero Glass
    Diagonal Monitor Size of \\.\DISPLAY119.1"
    Driver vendorIntel Corporation
    Driver version8.15.10.1930
    Driver date9-23-2009
    Pixel shader version
    Vertex shader version
    Max. MSAA samples
    Machine model name
    Machine model version
    GL_VENDOR
    GL_RENDERER
    GL_VERSION
    GL_EXTENSIONS
    Disabled Extensions
    Window system binding vendor
    Window system binding version
    Window system binding extensions
    Direct renderingYes
    Reset notification strategy0x0000
    GPU process crash count0

    Compositor Information

    Tile Update ModeOne-copy
    Partial RasterEnabled

    GpuMemoryBuffers Status

    ATCSoftware only
    ATCIASoftware only
    DXT1Software only
    DXT5Software only
    ETC1Software only
    R_8Software only
    BGR_565Software only
    RGBA_4444Software only
    RGBX_8888Software only
    RGBA_8888Software only
    BGRX_8888Software only
    BGRA_8888Software only
    YUV_420Software only
    YUV_420_BIPLANARSoftware only
    UYVY_422Software only

    Diagnostics

    ... loading ...

    Log Messages

    • [1000:1560:0801/225205:ERROR:angle_platform_impl.cc(33)] : ANGLE Display::initialize error 4: Renderer does not support PS 3.0.aborting!
    • [1000:1560:0801/225205:ERROR:gl_surface_egl.cc(598)] : eglInitialize D3D9 failed with error EGL_NOT_INITIALIZED
    • [1000:1560:0801/225205:ERROR:angle_platform_impl.cc(33)] : ANGLE Display::initialize error 4: Renderer does not support PS 3.0.aborting!
    • [1000:1560:0801/225205:ERROR:gl_surface_egl.cc(598)] : eglInitialize D3D9 failed with error EGL_NOT_INITIALIZED
    • [1000:1560:0801/225205:ERROR:gl_surface_win.cc(70)] : GLSurfaceEGL::InitializeOneOff failed.
    • GpuProcessHostUIShim: The GPU process exited normally. Everything is okay.
    jeromiec83223024
    Inspiring
    August 1, 2016

    Here's your explanation.  Hardware acceleration is unavailable to us.  The drivers you have installed for your graphics hardware are from 2009, and they're buggy.  Hardware acceleration is explicitly disabled to work around the problem.

    Update to the latest available drivers for your hardware and you should see a difference.  If not, post the output of chrome://gpu again after you update, and we'll see what else it has to say.

    Graphics Feature Status

    • Canvas: Software only, hardware acceleration unavailable
    • Flash: Software only, hardware acceleration unavailable
    • Flash Stage3D: Software only, hardware acceleration unavailable
    • Flash Stage3D Baseline profile: Software only, hardware acceleration unavailable
    • Compositing: Software only, hardware acceleration unavailable
    • Multiple Raster Threads: Disabled
    • Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
    • Rasterization: Software only. Hardware acceleration disabled
    • Video Decode: Software only, hardware acceleration unavailable
    • Video Encode: Software only, hardware acceleration unavailable
    • WebGL: Unavailable

    Driver Bug Workarounds

    • clear_uniforms_before_first_program_use
    • disable_d3d11
    • disable_direct_composition
    • disable_discard_framebuffer
    • exit_on_context_lost
    • msaa_is_slow
    • scalarize_vec_and_mat_constructor_args

    Problems Detected