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Participant
November 2, 2010
Question

How can I know if the version of Flash Player installed is the right version for Internet Explorer?

Hello,

I have Windows 7 Starter with Internet Explorer 8 and Adobe Flash Player 10,1,85,3.

I am experiencing problems with one particular web site which uses Flash technology to operate its web site., which is:

gadget-detective.moonfruit.com.

It has been suggested to me that I check I have installed the correct Flash Player for the web browser

I am using which is Internet Explorer 8, that in particular I should check I have not installed in error a Flash Player

for "other browsers". I do not know how to check if the version of Flash Player I have installed is the correct one for

Internet Explorer, but, when I go to the Adobe web site at:

http://www.adobe.com/software/flash/about/

it states that Flash Player is successfully installed.

Here are the problems I have been encountering with accessing the above-mentioned "gadget-detective" web site,

where I have had to use different URLs to attempt to get access to the technical advice areas on their web site:

1)A Welcome page with a link to the Free Technical Advice page located someway down the centre of the Welcome page,

but still with none of the previous links along the left side:

http://www.gadget-detective.moonfruit.com/#/free-tech-advice/4515074362

2)A Welcome page with no links at the left side and in particular no link at all to the Free Technical Advice page:

http://www.gadgetdetective.com/

3)A completely black page:

http://gadget-detective.moonfruit.com/#/free-tech-advice/4537230823

How can I be certain that I have the correct version of Flash Player for my web browser Internet Explorer 8?

Regards.

    Ce sujet a été fermé aux réponses.

    1 commentaire

    pwillener
    Legend
    November 3, 2010

    If you can see the Flash animation and version information at http://www.adobe.com/software/flash/about/, then you have the correct Flash Player add-on installed on your browser.

    I cannot quite understand what goes wrong on the site that you mentioned, but I suggest that you disable Hardware Acceleration (right-click on the Flash object on the Flash Player test page and select Settings), then try that site again.

    Message was edited by: ʇɐb ɹəuəllıʍ - corr. instructions.

    Participant
    November 3, 2010

    Hello  ʇɐb ɹəuəllıʍ ,

    Thanks for your reply. I would appreciate it if you could let me know what the Flash Player setting

    called "Hardware Acceleration" does, before I try disabling it.

    Regards.

    pwillener
    Legend
    November 4, 2010