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Anonymous
November 26, 2009
Question

How do I install Flash 10 so that it will work in all user accounts?

  • November 26, 2009
  • 1 reply
  • 1259 views

I have added an account for an 8-year old boy to access DisneyXD, Nick, etc. The problem is that I can only get Flash to work from my account.

I am running Windows XP and IE Explorer 8.0. I've tried the following:

* Giving administrator privilege to the new account and installing from there.

* Applying for and obtaining a free license from Adobe that's suppose to enable me to allow access via shared folders.

* Made certain that all the flash-related files in my account's Documents and Settings directory tree are also in the new account's, and in the Shared Documents.

The behavior is:

* If I install it from my account, it works in my account. When I got to the new account and access a page requiring it, it doesn't see it and asks me to download/install/upgrade Flash. When I try, the installation fails with no explanation. (I followed the trouble shooting steps suggested at this failure.)

*If I remove it from my machine and try to install it first from the new account (still with administrator privilege) I get the same unexplained failure.

I'm certain that I am not the first to want to do this. What am I doning wrong?

Thanks for any help you can give me.

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    1 reply

    Banish Sharma
    Banish Sharma
    Participating Frequently
    November 26, 2009

    Hi Wayne,

    Log in to the account where you want flash player to be installed and navigate to "C:\WINDOWS\system32\Macromed\Flash"

    Now, run either 'FlashUtil10b.exe' or 'FlashUtil10c.exe' to update the flash player version.

    Please post the results.

    A
    Anonymous
    November 27, 2009

    Thanks for the help, Sharma.

    I did as you suggested - tried it with various combinations of rebooting/not-rebooting afterward, with/without admin privilege.

    The utility runs with no errors, and as I watch, it deletes itself and everything else from the Windows/system32/macromed/flash directory. Afterward, not only does Flash not work in the second user account, it has been removed from the system and has to be reinstalled.

    I have two computers, and they both behave the same way.

    One odd thing is that even with admin privilege and with flash removed from the system, I can not install it from the second account.

    I wonder if I've missed a step in the licensing?  All I got was an e-mail pointing me to a link to download an install program.

    Thanks again.

    Wayne

    Banish Sharma
    Banish Sharma
    Participating Frequently
    November 27, 2009

    Hi,

    I m not sure whether u tried running "FlashUtil10c" or "uninstall_activeX"...?

    FlashUtil10c is not supposed to delete anything from that folder, it should notify about an available update and gives option to update flash player..

    also, ensure that you have 'full control' permissions for this folder (C:/windows/system32/macromed/flash).

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