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A
Anonymous
March 29, 2015
Answered

How do I perform a clean install on OS X Yosemite 10.10.2?

  • March 29, 2015
  • 3 replies
  • 390 views

I have downloaded the appropriate flash installer but it won't run (stalls). I have looked for help but can't find any reference to the Yosemite operating system on my mac.

This topic has been closed for replies.

3 replies

piyush2508
Adobe Employee
piyush2508
Adobe Employee
March 31, 2015

Hi,

Please try using the offline downloader - Installation problems | Flash Player | Mac

_maria_
_maria_
Legend
March 30, 2015

Hi,

What is the name of the file that you are using to install Flash Player?

We did have an issue with one of our installers hanging at the download phase, which seems to be what is happening to you, but that installer was removed from our servers last Wednesday (25-March) morning.  I'm curious to find out if this is the installer file that was downloaded, which might indicate that it's either cached on our servers, or cached by your browser.

Thank you in advance.

--

Maria

A
Anonymous
March 31, 2015

Thanks Maria,

I did get a message that a new installer was available so I used that and it worked. I deleted the old installer so I don't know what it was called.

_maria_
_maria_
Legend
March 31, 2015

Hi Donna,


Thanks for confirming.  Much appreciated.

--

Maria

pwillener
pwillenerCorrect answer
Legend
March 30, 2015

Try using the offline installer http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player_osx.dmg

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