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Participant
November 3, 2012
Answered

How do I update the Adobe Flash Player version on my new Samsung Smart TV

  • November 3, 2012
  • 18 replies
  • 474101 views

How do I update the Adobe Flash Player version on my new Samsung Smart TV?

I just purchased a Samsung Smart TV. When I try to watch ESPN3, I receive the message: Insufficient Flash Player Requirements.

Clicking to update gives the following information:

Adobe Flash Player version 11.2.202.243.

Your System: Linux 32-bit, Safari.

NOTE: Adobe Flash Player 11.2 will be the last version to target Linux as a supported platform. Adobe will continue to provide security backports to Flash Player 11.2 for Linux.

Select Version To Download:

YUM for Linux (YUM)

.tar.gz for other Linux

.rpm for other Linux

APT for UBUNTU 10.4.

When I select any of the first 3 Linux options, I receive the message: UNABLE TO DOWNLOAD.  When I select APT, I receive the message SERVER NOT FOUND.

This topic has been closed for replies.
Correct answer _maria_

Hi,

As I mentioned previously in this thread (posts 15,17, and 37), any Flash Player updates for Smart TVs, if available, would come from the manufacturer, not Adobe, and certainly not from some random website asking you to complete a survey before providing you with a file.  Please contact your Smart TVs manufacturer support for assistance.


Please, please, please, do NOT go to some random website that asks you to complete a survey to get a file.  If you do happen to get a file it'll most likely contain a virus, malware, etc.  Adobe, nor any legitimate manufacture, will post a file on some random website and ask you to complete survey in order to obtain the file.  Doing this is just opening up your system to all sorts of bad things.  Please don't do it.


--

Maria

18 replies

perviz727
Participant
May 4, 2017

I've had no success with smarttvflash.com and the run around has become stifling.  I am at wits end.  Is there any hope that someone would be kind enough to email me the file.  Please email to <Moderator: Deleted personal information>

Thanks for your help!!

_maria_
Community Manager
Community Manager
May 4, 2017

Flash Player is only supported on desktop devices.  See the Tech specs | Adobe Flash Player​ for a list of supported platforms.

johnbarrett
Inspiring
June 23, 2016

I just stumbled onto this thread, but I think that the only way is from Samsung to ingrate the Flash Player into their products, but I have no knowledge that they have. AIR is the way to go for mobile, perhaps also for TVs.

vampyressa
Participant
January 5, 2016

I was told that I could solve the issue, just by using an HDMI cable, that I could stream what I'm watching on my laptop on my Samsung tv with this cable. I think it's an easier solution than trying to install an update from an non-official source. I'll get the cable in the next few days and see how it works

_maria_
Community Manager
Community Manager
January 5, 2016

Hi,

Yes, that is a much better option than attempting to obtain a file from some random source.

--

Maria

January 16, 2016

‌Just got a Samsung smart tv and wanted to watch a webinar. Very disappointed to find no way to do so due to no Adobe Flash Player issue. Found this-- 

http://www.samsung.com/au/support/skp/faq/1077884

Flash player upgrade/update issue on Smart TV

Last Update date : 2015.06.25

The TV’s OS prevents the browser from installing anything from it for security purposes. Up to February 4, 2014, Flash will be upgradable via a firmware update issued by Adobe for TVs and released on the Samsung website.


Adobe will no longer continue to support Flash on Samsung Smart TVs and Blu-ray players. Adobe is recently packaging apps using Adobe AIR for TV or web runtime technologies on TVs and other digital home devices that use the TV as a display. As a result, Flash engines will not be supported in 2015 Samsung products. Although Flash engines will remain to be equipped on existing Samsung products, including 2014 models, there will be no technical support from either Samsung or Adobe.


**We recommend using the mobile version as Flash player updates are issued by Adobe for desktop and mobile.



January 4, 2016

Hi All,

I went to this site - www.smarttvflash.com and did everything requested (Several surveys completed) and still no download link.

Can someone please help me and tell me how to get this download, even better if someone could email it to me. my email ID - <deleted personal information>

Or I can provide dropbox or google drive. Pleae share the zip file.

_maria_
Community Manager
_maria_Community ManagerCorrect answer
Community Manager
January 4, 2016

Hi,

As I mentioned previously in this thread (posts 15,17, and 37), any Flash Player updates for Smart TVs, if available, would come from the manufacturer, not Adobe, and certainly not from some random website asking you to complete a survey before providing you with a file.  Please contact your Smart TVs manufacturer support for assistance.


Please, please, please, do NOT go to some random website that asks you to complete a survey to get a file.  If you do happen to get a file it'll most likely contain a virus, malware, etc.  Adobe, nor any legitimate manufacture, will post a file on some random website and ask you to complete survey in order to obtain the file.  Doing this is just opening up your system to all sorts of bad things.  Please don't do it.


--

Maria

Participant
January 4, 2016

January 3, 2016 same problem with flash. I think a class action suit for Samsung owners is in order. It appears this has been an issue since 2013. If anyone has a solution, please share.

January 2, 2016

Can someone also send the link to me as well please? <deleted personal info>

Thank you

vampyressa
Participant
December 5, 2015

I have the same problem and it's December 2015. I wanted to watch Hulu and couldn't due to the issue of the flash update update not downloading, I called, they said there is nothing they can do, none of the Samsung tv's are capable of streaming video from the internet, that we have to use the saved applications such as Netflix, HULU PLUS, etc, This is very disappointing, we tried log in in my hulu account but it only allows HULU PLUS subscribers to log in, I WILL BE RETURNING MY TV NEXT WEEK

December 5, 2015

All my research says that you cannot update the flash player without a firmware update from Samsung. I think we need a lawyer on this subject to file a lawsuit to help us as a group. Samsung seems to interested in insider trading and stealing intelectual property rights from iphone to waste their time providing a good product to their customers.

      From: vampyressa <forums_noreply@adobe.com>

To: Henry Troost [removed personal information]

Sent: Saturday, December 5, 2015 4:53 PM

Subject:  How do I update the Adobe Flash Player version on my new Samsung Smart TV

How do I update the Adobe Flash Player version on my new Samsung Smart TV

created by vampyressa in Installing Flash Player - View the full discussionI have the same problem and it's December 2015. I wanted to watch Hulu and couldn't due to the issue of the flash update update not downloading, I called, they said there is nothing they can do, none of the Samsung tv's are capable of streaming video from the internet, that we have to use the saved applications such as Netflix, HULU PLUS, etc, This is very disappointing, we tried log in in my hulu account but it only allows HULU PLUS subscribers to log in, I WILL BE RETURNING MY TV NEXT WEEK If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/8256729#8256729 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/8256729#8256729 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in Installing Flash Player by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

vampyressa
Participant
December 6, 2015

Do you know if there is any other tv brand that have access to the flash player updates or that doesn't present any issues with online streaming? Count me in to file a complain or whatever is needed to solve this issue

Participant
November 27, 2015

I could also use the flash update file, please send to [removed personal information] Thank you for your help

November 27, 2015

sorry I never got a copy, and in addition from my research on the Samsung tv I don't believe it would work-- what we need is Samsung to send out a firmware update. You can help by writing to the CEO and detailing the issue. I also am writing and have also found that I cannot mirror my computer which is one of the functions that I really wanted. This mirroring issue is also related to Samsung using non standard software

henry

      From: oldblue702003 <forums_noreply@adobe.com>

To: Henry Troost [removed personal information]

Sent: Thursday, November 26, 2015 6:06 PM

Subject:  How do I update the Adobe Flash Player version on my new Samsung Smart TV

How do I update the Adobe Flash Player version on my new Samsung Smart TV

created by oldblue702003 in Installing Flash Player - View the full discussionI could also use the flash update file, please send to [removed personal information] Thank you for your help If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/8219917#8219917 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/8219917#8219917 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in Installing Flash Player by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

November 19, 2015

I also would appreciate someone sending me the file for the flash update at [removed personal information]. Thank you very much, I spent 30 minutes on a chat line with Samsung where they insisted there was no problem and the flash player could not be updated

October 7, 2015

Can someone post, send or put up in drop box or google drive the file? I have called the support center but unfortunately i did not get sufficient help or any solutions. I also tried getting the file by filling out survey after survey from smarttvflash.com  but It never sends me to download page to download the flash. I am at my witsend with this issue!!! Somebody help! Please email to [removed personal information]

Many Thanks guys!!

clydes99539786
Participant
November 11, 2015

I've had no success with smarttvflash.com and the run around has become stifling.  I am at wits end.  Is there any hope that someone would be kind enough to email me the file.  Please email to [removed personal information]

Thanks for your help!!

Participant
November 17, 2015

Hi everyone, please please send me the file at [removed personal information]     Thanks so much !!!!