Participant

Question

How to fix Flash installation fails at 90%

Forum|Forum|9 years ago
October 18, 2016
2 replies
3430 views

I have MAC OSX 10.11.3 and bring to install Flash 23.0.0.185.

I have performed the complete removal process downloaded a fresh Adobe Flsh Player Install file

The installation progresses to 90% then fails.

This happens for every attempt wether I make sure the system s completely clean of any previous Flash or not.

Need help on what is the trick to getting this installed on this El Capitan system

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georget34630753Author

Participant

I re-ran an install using the downloaded standalone installer.

Captured the install from the install.log file.

Copied the other three log files and have uploaded to here:

Shared Files - Acrobat.com

_maria_

Legend

Hi,

Please review the FAQ Where do I find the Flash Player installation log on the Macintosh? and provide ALL 4 files listed (Adobe_ADM.log, Adobe_GDE.log, install.log, and FlashPlayerInstallManager.log). Please review the FAQ first before doing anything and go through the installation process again to ensure the logs you'll provide are for the same installation attempt. Upload the files to cloud.acrobat.com/send using the instructions at How to share a document. Post the link to the uploaded files in your reply.

Thank you.

--

Maria

C

charlesp63868842

Inspiring

Maria:

I have the exact same problem with my Macintosh and it started on the same day October 20th as above writers situation. Following your response, I have uploaded the files you requested. I hope you can help my situation. For file 1, when I ran the installer, nothing recorded in console, what I included is everything from turning on the computer to when I ran the install program. Files 2-3-4 are duplicates of the original files.

my computer: iMac Mid 2010 8MB ram OS= 10.11.6 El Capitan

Background: Thursday I was using acrobat pro 9.5.5 and received an Adobe dialog requesting I do a security update. I decided to wait as I was in the middle of something and choose not to update at that moment. Shortly afterwards Acrobat crashed (until then the program had worked reliably for years). Confused I went to my Elements program and that crashed. So then I went to Flash thinking updating might restore whatever was amiss. The update stopped at 90%. I ran the adobe un-install program for flash, totally removing and it still stops at 90%. So Somehow that dismissing the security dialog box seems to have resulted in a total denial of use of all adobe software on my computer.

I uploaded to https://files.acrobat.com/a/preview/0389e1c9-f982-4574-bc88-5d745da56898

M

mariep30469451

Participating Frequently

Bonjour,

Quelqu'un parle-t-il français ou y a t il un forum en français ? My english is very poor...

A la mise à jour de Flash sur mon Mac OS el Capitan 10.11.6, j'ai eu le même problème et sur le site à consulter, je ne comprends pas ce qu'il faut faire...

Mon installation s'arrête à 90% quelle que soit mon action, j'ai essayé aussi après des-installation de la version installée, et rien n'y fait...

Merci si quelqu'un peut m'aider...

Thinks for help in french if is possible...

Marie

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