Hp DC5000 Adobe flash player won't install?

Forum|Forum|14 years ago
February 16, 2012
1 reply
1943 views

Hello all, I have 2 identical desktop pc's Model HP DC5000 32-bit, after reloading XP PRO SP3 on the first then installing flash player 11 went 1,2,3 but on the 2nd pc I am having hell. I am running XP Pro SP3 and IE8, when I go to Adobe the flash player 11 starts installing and stops, error message only reads "installation encountered errors", I tried downloading the Adobe flash player from other sources so I can't figure this out,help?

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pwillener

Legend

How do I do a clean install of Flash Player?

If that still fails, please post the contents of the FlashInstall.log file in folder C:\Windows\system32\Macromed\Flash

M

mikehendeAuthor

Known Participant

Hello, when I try to click on your link, I am getting "oops, page not found"? Also, when I look into the Flash folder, there 4 items:

Flash6 .ocx

Genuinst

UninstFl

KB923789 Setup Information file: The contents in this file are:

[Version]
Signature = "$Windows NT$"
Provider = %Msft%
Class = %ServicePackSourceFiles%
ClassGUID = {4c1077af-28f5-4869-a262-cfa16ec45544}
CatalogFile = %COMPID%.cat

[DefaultInstall]
CheckAdminRights=1
RequiredEngine=Setupapi
CopyFiles = Copy.Flash.Files
DelFiles = Del.Old.Files
AddReg = Default.Reg,Uninst.Reg,Actsetup.Reg
DelReg = DelReg.OldPatches

[DefaultInstall.WXP2]
CheckAdminRights=1
RequiredEngine=Setupapi
CopyFiles = Copy.Flash.Files
DelFiles = Del.Old.Files
AddReg = WXP2.Reg,Uninst.Reg,Actsetup.Reg
DelReg = DelReg.OldPatches

[DefaultInstall.WXP1]
CheckAdminRights=1
RequiredEngine=Setupapi
CopyFiles = Copy.Flash.Files
DelFiles = Del.Old.Files
AddReg = WXP1.Reg,Uninst.Reg,Actsetup.Reg
DelReg = DelReg.OldPatches

[DefaultInstall.NT4]
CheckAdminRights=1
RequiredEngine=Setupapi
CopyFiles = Copy.Flash.Files
DelFiles = Del.Old.Files
AddReg = NT4.Reg,Uninst.Reg,Actsetup.Reg
DelReg = DelReg.OldPatches

[Uninstall]
CheckAdminRights=1
RequiredEngine=Setupapi
DelFiles = Del.Flash.Files
DelReg = DelReg.OldPatches,Uninstinfo.reg

[DelReg.OldPatches]
HKLM,"SOFTWARE\Microsoft\Advanced INF Setup\KB913433"
HKLM,"Software\Microsoft\Active Setup\Installed Components\{1325db73-d9f1-48f8-8895-6d814ec58889}"
HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\KB913433"

[Uninstinfo.reg]
HKLM,"SOFTWARE\Microsoft\Advanced INF Setup\%COMPID%"
HKLM,"Software\Microsoft\Active Setup\Installed Components\%GUID%"
HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%"

[Default.Reg]
HKLM,"Software\Microsoft\Active Setup\Installed Components\%GUID%",,,"%SP_TITLE%"
HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","DisplayName",,"%SP_TITLE%"
HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","DisplayIcon",,"%11%\msiexec.exe"

[WXP2.Reg]
HKLM,"Software\Microsoft\Active Setup\Installed Components\%GUID%",,,"%WXP_SP_TITLE%"
HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","DisplayName",,"%WXP_SP_TITLE%"
HKLM,"Software\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","ParentKeyName",0x00000000,"OperatingSystem"
HKLM,"Software\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","ParentDisplayName",0x00000000,"%WXP_PARENT_DISPLAY_NAME%"

[WXP1.Reg]
HKLM,"Software\Microsoft\Active Setup\Installed Components\%GUID%",,,"%WXP_SP_TITLE%"
HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","DisplayName",,"%WXP_SP_TITLE%"
HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","DisplayIcon",,"%11%\msiexec.exe"

[NT4.Reg]
HKLM,"Software\Microsoft\Active Setup\Installed Components\%GUID%",,,"%NT4_SP_TITLE%"
HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","DisplayName",,"%NT4_SP_TITLE%"
HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","DisplayIcon",,"%11%\msiexec.exe"

[Uninst.Reg]
HKLM,"Software\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","UninstallString",,"%11%\MacroMed\Flash\genuinst.exe %11%\MacroMed\Flash\%COMPID%.inf"
HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","HelpLink",,"http://support.microsoft.com?kbid=%KBNumber%"
HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","URLInfoAbout",,"http://support.microsoft.com"
HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","Publisher",,"Microsoft Corporation"
HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","NoModify",0x10001,01,00,00,00
HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","NoRepair",0x10001,01,00,00,00

[Actsetup.Reg]
HKLM,"Software\Microsoft\Active Setup\Installed Components\%GUID%","IsInstalled",0x10001,01,00,00,00
HKLM,"Software\Microsoft\Active Setup\Installed Components\%GUID%","Version",,"%VERSION%"
HKLM,"Software\Microsoft\Active Setup\Installed Components\%GUID%","ComponentID",,"%COMPID%"

[SourceDisksNames]
54 = %ServicePackSourceFiles%

[SourceDisksFiles]
%COMPID%.inf=54
genuinst.exe=54

[DestinationDirs]
System.Files = 11
Copy.Flash.Files=11,"MacroMed\Flash"
Del.Old.Files=11,"MacroMed\Flash"
Del.Flash.Files=11,"MacroMed\Flash"

[Copy.Flash.Files]
%COMPID%.inf
genuinst.exe,,,32

[Del.Old.Files]
flash.ocx
swflash.ocx
KB913433.inf

[Del.Flash.Files]
flash.ocx
flash6.ocx
swflash.ocx
%COMPID%.inf
KB913433.inf
genuinst.exe
uninstfl.exe

[Strings]
Msft                       = "Microsoft"
Compid                     = "KB923789"
CatalogFile                = "KB923789.CAT"
KBNumber                   = "923789"
Version                    = "6,0,88,0"
Guid                       = "{5056b317-8d4c-43ee-8543-b9d1e234b8f4}"
ServicePackSourceFiles     = "Windows Hotfix Source Files"
SP_TITLE                   = "Security Update for Windows (KB923789)"
WXP_SP_TITLE               = "Security Update for Windows XP (KB923789)"
NT4_SP_TITLE               = "Security Update for Windows NT (KB923789)"
SP_SHORT_TITLE             = "KB923789"
WXP_PARENT_DISPLAY_NAME    = "Windows XP - Software Updates"
GenericWarnWin             = "The version of Windows you have installed does not match the update you are trying to install."
GenericWarnFlash           = "The version of Macromedia Flash you have installed does not match the update you are trying to install."
FinishMessage              = "This update has been installed."